
This Shannon Chamber Skillnet programme is cofunded by the Government of Ireland, the European Union, and network companies. https://www.eufunds.ie/
This Supervisory Management Programme provides participants with the opportunity to gain the knowledge and expertise required to excel in a managerial role. Participants will develop a range of supervisory and management skills, as well as improving interpersonal and communication skills. On completion, participants will be equipped with the required skills to manage, supervise and systematically lead their team, or project, using proven communication and teamwork skills. This course will appeal to professionals who have recently stepped up into a supervisory role, those seeking to expand existing leadership skills and employees who plan on progressing to a supervisory role.
Learning Outcomes:
- Roles and Responsibilities of a Supervisor / Team Leader
- Effective Communication
- Emotional Intelligence and Influencing Others
- Building and Engaging Effective Teams
- Leadership Styles
- Effective Coaching
- Performance Management and Development Planning
- Assertiveness and Managing Conflict
- Leading and Managing Change
- Role of Delegation in Supervisory Management
- Operational Planning and Procedures
- Conducting a Training Needs Analysis
- Problem Solving and Decision Making
- Time Management and Personal Effectiveness
- Effective Meetings
- Review of Employment Legislation.
- Recruitment and Selection
- Data Protection
- Budgeting
Assessment:
To achieve certification, each candidate will be required to undertake an assessment
process that involves a skills demonstration (where candidates will be required to keep a
log/record of supervisory management activities undertaken) and a portfolio/collection of
work. Both parts of the assessment will be subject to external verification by Quality and
Qualifications Ireland (QQI).
Accreditation:
Supervisory Management QQI Level 6
Program Fee: Members €200 / Non-Members €250
Course Dates:
Session 1: April 23rd from 9:30am – 4:30 pm
Session 2: April 30th from 9:30am – 4:30 pm
Session 3: May 7th from 9:30am – 4:30 pm
Session 4: May 28th from 9:30am – 4:30 pm
Skillnet Ireland Trainee Privacy Statement -> HERE
Training Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who give less than 24 hours notice or fail to attend training will be charged 100% of the full fee.
For more information please contact Aisling Ryan at aryan@shannonchamber.ie


