Description

This is in-person session

Human Error Prevention (HEP) is a thought process that encourages people to understand that Human Error is never a true root cause for any issue. Starting from the concept that people do not actually want to make mistakes, HEP provides learners with a toolbox of skills and processes, which allow them to systematically peel back more layers of a problem, uncovering the true Root Cause and empowering them to implement permanent solutions.

By analysing these errors, learners will then use Lean techniques to prevent or minimise Human Error, through an understanding of how the brain functions.

The CLS Human Error Prevention course is designed for personnel with a role in solving problems within their organisation. It is suitable for all levels and roles involved in designing and/or using procedures in their work. As part of the Lunch and Learn session, participants are introduced to CODE, the 4 High Level Categories of Human Error: Competence; Omission; Decision; Execution, as well as a general overview of HEP and how CLS training addresses this.

Presenter

Chris Dawkins

With over 30 years’ experience in industry, Chris Dawkins is an integral member of the Crystal Lean Solutions training team. A Six Sigma Black Belt, Chris began his career started in the UK with engineering roles in the Ministry of Defence and the National Health Service, before moving into industry as the Process Excellence Manager in ABB Pumps and Quality Manager in Cartamundi. Aligned with his general Lean experience, his core competencies include management of projects using SCRUM methodology and Human Error prevention. He has presented at conferences on topics including Human Error Prevention, and Lean in Manufacturing, leading workshops for the South East Technological University. In 2021, Chris was a member of the project delivery team for the initial development of the LCi Lean Pass programme and is a recognised LCi Lean trainer.

This session is FREE OF CHARGE, but registration is essential. 

Please book online to secure your place!

Shannon Chamber Skillnet is co-funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Further and Higher Education, Research, Innovation and Science.

For further information please visit www.skillnetireland.ie

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