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UID:3-384@shannonchamberskillnet.com
DTSTART:20180212T090000Z
DTEND:20180213T170000Z
DTSTAMP:20260726T165004Z
URL:
SUMMARY:Supervisory Management Skills
DESCRIPTION:Introduction\n\nFront line supervision is critical in ensuring 
 “operational business goals” are achieved. Those who supervise in thi
 s essential area’s need to be able to balance business requirements with
 \nthe interpersonal skills required to meet the needs of those who work in
  these areas. Getting the balance right is the hard part. Our program wil
 l help focus and develop the skills required\nto be an effective superviso
 r of people which ensures the business goals are achieved through teams a
 nd individuals in a way that engenders trust\, respect\, ownership and a\n
 positive work environment. This program will facilitate a process of self-
 understanding\, learning and practise\, in the core skills which develop 
 true supervisory skill and practise.\n\nWhat's covered?\n Gain an incre
 ased understanding and experience of those skills needed to supervise/man
 age effectively\n Gain an appreciation of what motivates and engages em
 ployees and how to apply this with individuals and teams in the workplace
 \n Explore\, understand and experience how we interact with others and 
 how this can affect our effectiveness as a supervisor\n Understand and
  practice key communication skills needed to interact effectively with em
 ployees and others\n Understand and apply a process for managing employ
 ee performance and dealing with non-compliance\n Understand when and h
 ow to escalate employee underperformance and issues in a\ntimely\, consist
 ent and efficient way.\n Consider different challenging situations/ peo
 ple and put into practice a methodology for confidently managing ourselve
 s to achieve win- win solutions\n Understand key aspects of employment 
 legislation and internal company policy and how these should be applied t
 o different employees and issues as they arise\n Skills practise of all
  theories and models introduced in a safe environment.\n\nWho Should Atten
 d?\nSupervisors at different levels of development\, be it new to a superv
 isory role or those\nwishing to develop their skills further.\nWhat will I
  learn?\nParticipants achieve the following learning outcomes from the pro
 gramme\;\n Have increased awareness of the role and requirements of a s
 upervisor within business\n Know how to positively motivate and engage
  their employees and teams in the achievement of company goals and target
 s\n Know how to effectively and consistently communicate in a manner wh
 ich engenders clear employee understanding of their role and fosters posi
 tive relationships\n Understand and apply employment legislation and i
 nternal policy in a consistent manner as it applies to the situation and 
 circumstances.\n Know when and how to escalate issues to the relevant p
 erson/department for further support in a timely manner.\n\nPlease book o
 nline\n\nFor more information email Cillian at cgriffey@shannonchamber.ie 
 or call 061 360 611\n\nPlease quote Purchase Order number if required on i
 nvoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\n
 Training Cancellation Policy: Training courses which are cancelled over 7
  days in advance of scheduled training date shall incur no cancellation fe
 e. Training courses which are cancelled within 7 days of scheduled trainin
 g date shall incur a cancellation fee equal to 50% of the cost. Registrant
 s who give less than 24 hours notice or fail to attend training will be ch
 arged 100% of the full fee.\n\nShannon Chamber Skillnet is funded by membe
 r companies and the Training Networks Programme\, an initiative of Skillne
 ts funded from the National Training Fund through the Department of Educat
 ion and Skills.\n\nFor further information please visit www.skillnets.ie\
 n\n
LOCATION:Castletroy Park Hotel\, Dublin Road\, Limerick\, Ireland
GEO:52.6680466;-8.569610099999977
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Dublin Road\, Limerick\, Ir
 eland;X-APPLE-RADIUS=100;X-TITLE=Castletroy Park Hotel:geo:52.6680466,-8.5
 69610099999977
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