BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:3-828@shannonchamberskillnet.com DTSTART;TZID=Europe/Dublin:20210923T093000 DTEND;TZID=Europe/Dublin:20210923T163000 DTSTAMP:20260501T122446Z URL: SUMMARY:Selling in a Virtual World DESCRIPTION:Overall Aim:\n\nEnhance your digital online skills for developi ng customer relations &\; generating sales.\n\nThe aim of this online w orkshop is to help business owners and all sales staff achieve a greater u nderstanding of the essential skills needed to transition over to virtual selling. Participants will become more confident in their ability to commu nicate with customers using video conferencing. They will learn to avoid t he pitfalls of digital meetings and embrace the technology to proactively engage the customer and develop great rapport\, whilst leading them throug h better conversations\, resulting in better relations and more sales.\n\n Who Should Attend:\nA practical and interactive online workshop\, the cour se is designed for business owners or staff responsible for generating lea ds and managing sales within the business.\n\nObjectives:\n\nAfter complet ing the workshop\, each participant will be able to:\n\n• Apply highly d eveloped communications in a virtual sales environment\n• Embrace your s urroundings and use technology to maximise success\n• Apply best practic e\, be prepared and create great first impressions\n• Display great emot ional sensitivity\, build rapport and become a trusted advisor\n• Lead a ssertively &\; engage the customer in two-way conversation\n• Ask exc eptional questions &\; listen intently to show you care\n• Observe ot her people’s body language with competence &\; learn to adapt with ea se\n• Deliver high impact\, concise and stimulating presentations – wh ilst keeping people’s attention\n• Build a case\, present the benefits and handle objections effectively\n• Know when to ask for the order and gain commitment to collaborate\n• Keep promises and follow up to build better relations and generate more sales\n\nWorkshop Content:\n• The ess ence of professional communications for successful virtual selling\n• De velop strategies for better preparation &\; planning of virtual meeting s\n• Master the technology – from your dress\, background\, camera\, l ighting and positioning\n• The importance of a positive attitude to buil d trust &\; show you care\n• Embrace the power of body language &\ ; portray a powerful presence\n• Invite customers in two-way conversatio ns &\; guide them through eye-catching presentations\n• Ask thought p rovoking questions and develop a heightened awareness to listen\n• Be as sertive &\; use clear language - maintain interest and stick to the age nda\n• Check in with the customer\, deal with concerns &\; help them make the right decision\n• Lead the meeting to a natural conclusion – get agreement\, follow up and make more sales\n\nPlease book online.\n\nDa te / Time: Thursday 23rd September: 9.30am – 12.30pm &\; 1.30pm – 4 .30pm\n\nPrice: €60 for Member / €70 for non-Member\n\nFor more inform ation please contact Claire at 086 0679838 or cquinn@shannonchamber.ie \n\ nThe link to join this online training will be sent to all registrants 24 hours before scheduled time. \n\nTraining Cancellation Policy: Training c ourses which are cancelled over 3 days in advance of scheduled training da te shall incur no cancellation fee. Training courses which are cancelled w ithin 3 days of scheduled training date shall incur a cancellation fee equ al to 50% of the cost. Registrants who give less than 24 hours notice or f ail to attend training will be charged 100% of the full fee.\n\nShannon Ch amber Skillnet is co-funded by Skillnet Ireland and member companies. Skil lnet Ireland is funded from the National Training Fund through the Departm ent of Education and Skills.\n\nFor further information please visit www. skillnetireland.ie\n\n \;\n\n LOCATION:Online\, Online\, Online\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Online\, Online\, Ireland;X -APPLE-RADIUS=100;X-TITLE=Online:geo:0,0 END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Dublin X-LIC-LOCATION:Europe/Dublin BEGIN:DAYLIGHT DTSTART:20210328T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:IST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR