BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:3-193@shannonchamberskillnet.com DTSTART:20160830T130000Z DTEND:20160830T140000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Emotional Intelligence Lunch and Learn Seminar DESCRIPTION:DON’T RELY ON YOUR IQ\, THINK EQ!\n\nEmotional Intelligence T raining \n\nDuration: Lunch &\; Learn\n\nThe ability to apply Emotional Intelligence (EI) is now recognised as an essential part of achieving suc cess at work. EI involves the ability to handle personal emotions as well as lead\, influence\, persuade\, negotiate and motivate others. This innov ative course emphasises the importance of proactive people skills in the w orkplace\, defines the various EI competencies and identify areas for impr ovement as needed.\n\nThe session is faciliated by Donal Fitzgibbon of Iri sh Business Training Ltd\n\nWho is this seminar for?\n\nThis Emotional Int elligence seminar is aimed at individuals who wish:\n\n To develop emotion al intelligence in the workplace and in personal life\n To gain an awarene ss of personal levels of emotional intelligence\n To understand the impact of emotions on behaviour\n To learn how to control emotions\n To build st rong working relationships\n\nWhat will you learn?  You will learn how to :\n\n develop the various EI competencies\n regulate your emotions\n under stand and deal with the emotions of others\n influence\, negotiate and man age conflict at work\n recognise and respond to differing group dynamics\n anticipate and meet both clients and colleagues needs\n\nThis event is fr ee of charge\n\nPlease book online\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nShannon Ch amber Skillnet is funded by member companies and the Training Networks Pro gramme\, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.\n\nFor further informatio n please visit www.skillnets.ie\n\n LOCATION:Board Room\, Shannon Chamber\, Unit B9\, Skycourt Shopping Centre\ , Shannon\, Co Clare\, Ireland GEO:52.7104578;-8.879648999999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Unit B9\, Skycourt Shopping Centre\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Board Ro om\, Shannon Chamber:geo:52.7104578,-8.879648999999972 END:VEVENT BEGIN:VEVENT UID:3-201@shannonchamberskillnet.com DTSTART:20160901T083000Z DTEND:20160901T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Team Leader Development (Fully Booked) DESCRIPTION:On completion of this programme\, participants will have acquir ed a range of skills which will enhance effectiveness\, efficiency and pro ductivity of Team Leaders and benefit the individuals.  \n\n\n\nThe key o bjectives of the training are to:\n\n Develop core skills of the team lead er (communication\, interpersonal\, influencing skills\, time management a nd personal organisation\, leader behaviours\, motivation skills\, and con flict resolution)\n Understand values and implement team leader behaviours .\n Identify individual strengths and areas for further development.\n Gro w in confidence to carry out core skills of the team leader\n\nEFFECTIVE T EAMWORK /MOTIVATION /DELEGATION\n\n Fostering Teamwork – building effect ive teams\n Being an effective Project Leader\n Groups Vs Teams\n Cross fu nctional teams\n Phases of team development – Forming \, Storming\, Norm ing\, Performing\n Team roles – Belbin Questionnaire\n Working with Virt ual teams\n Creating a cohesive working team atmosphere\n Motivating yours elf and your team\n Understanding what demotivates the team\n Becoming an effective delegator\n Maslow’s Needs\n Goal setting and performance\n\nI t is 1-Day Programme and spaces are limited.\n\nMember Fee €100\n\nNon Member Fee €120\n\nPlease book online\n\nFor more information email Ci llian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancel lation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training cour ses which are cancelled within 7 days of scheduled training date shall inc ur a cancellation fee equal to 50% of the cost. Registrants who fail to at tend training will be charged 100% of the full fee.\n\nPlease quote Purcha se Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by memb er companies and the Training Networks Programme\, an initiative of Skilln ets Ltd. funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnet s.ie\n\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-198@shannonchamberskillnet.com DTSTART:20160908T093000Z DTEND:20160908T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Intermediate (Fully Booked) DESCRIPTION:This course is suitable for those who are currently using MS Ex cel on a regular basis but may not have attended formal training recently or may never have attended training.  It is also the next step for those who have already completed Excel Level One and would like to explore furth er functionality available within MS Excel. You should have a good working knowledge of Excel before attending this training\, if this is not the ca se\, please complete the Excel Level One course prior to attending this Le vel Two programme.\nThe day will begin with an overview of some of the Lev el One topics.  This will act as a recap for those who have already atten ded Level One\, and will ensure that the experienced users who have not at tended Level One become more aware of the use of Speed Keys etc.  We will then cover some of the intermediate topics – working with and linking m ultiple worksheets\, creating charts\, managing lists (Sorting &\; Auto Filter) among some other options.\nMain Topics\nExcel Basics (An Overview) \nFormatting\nViewing and Modifying Worksheets\nFormulae and Functions\nCu stom Lists\nWorking with Multiple Worksheets\nCharts and Drawing Tools\nDa tabase Features\nWorking with Dates\n\nIt is 1-Day Programme and spaces a re limited.\nMember Fee €100\nNon Member Fee €120\nPlease book online\ nFor more information contact Cillian Griffey email cgriffey@shannonchambe r.ie or call 061 360611\nTraining Cancellation Policy: Training courses wh ich are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 d ays of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoi ce. Cheques should be made payable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training F und through the Department of Education and Skills.\nFor further informati on please visit www.skillnets.ie\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-203@shannonchamberskillnet.com DTSTART:20160920T093000Z DTEND:20160920T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Influencing &\; Negotiating Skills (Fully Booked) DESCRIPTION:Be more Influential\, Persuasive &\; Assertive at Work\n\nHa ving the skills to effectively influence and negotiate professionally is e xtremely valuable in the workplace. Influencing\, persuading and negotiati on skills enable individuals to influence the behaviour of and to facilita te effective communication with their colleagues. Individuals who have mas tered these skills tend to be more influential\, have strong relationships and build a positive image both of themselves and their company.  Negoti ations\, of course\, are everyday events and can occur upwards or downward s within your organisation as well as with external stakeholders. This cou rse is focused on helping you gain an understanding of your own influencin g and negotiating style.  It will assist you in applying the fundamental principles of negotiation strategy and influencing tactics to your everyda y communication - to your best advantage in the workplace.\n\n\n\nDuration : 1 day\n\n Who is this course for?\n\nThis Influencing and Negotiating S kills training course is aimed at individuals who wish to:\n\n Enhance you r skills as an influencer/ negotiator\n Understand how to be an effective\ , assertive and persuasive communicator\n Negotiate in a variety of releva nt work-based scenarios\n Improve your impact within your own sphere of in fluence\n Learn how to persuade and influence others\n\nYou will learn how to:\n\n Be aware of and classify different types of negotiation situation s\n Understand the stages of the negotiation process\n Identify the obstac les to negotiation\n Evaluate your own current influencing and negotiating style\n Practice different negotiation styles and influencing tactics\n U se Emotional Intelligence in the process\n Control emotion\n Build trust\n Bargain effectively\n Be persuasive\n Stay calm under pressure\n Carry ou t principled and collaborative negotiations\n\n How will you learn?\n\nTh is course involves an interactive workshop format and will consist of a mi x of:\n\n Teaching by an expert trainer using a variety of quality learnin g materials\n Group and individual learning activities\n Group discussion\ n Role plays of relevant work-based scenarios which require you to be an i nfluencer/ negotiator\n\nIt is 1-Day Programme and spaces are limited.\n\ nMember Fee €100\n\nNon Member Fee €130\n\nPlease book online\n\nFor more information email Cillian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy: Training courses which are cancel led over 7 days in advance of scheduled training date shall incur no cance llation fee. Training courses which are cancelled within 7 days of schedul ed training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full f ee.\n\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme \, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n\n\n  LOCATION:Bunratty Castle Hotel\, Bunratty\, Co Clare\, Ireland GEO:52.698874;-8.811128300000064 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Bunratty\, Co Clare\, Irela nd;X-APPLE-RADIUS=100;X-TITLE=Bunratty Castle Hotel:geo:52.698874,-8.81112 8300000064 END:VEVENT BEGIN:VEVENT UID:3-202@shannonchamberskillnet.com DTSTART:20160923T083000Z DTEND:20160923T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Team Leader Development (Fully Booked) DESCRIPTION:On completion of this programme\, participants will have acquir ed a range of skills which will enhance effectiveness\, efficiency and pro ductivity of Team Leaders and benefit the individuals.  \n\n\n\nThe key o bjectives of the training are to:\n\n Develop core skills of the team lead er (communication\, interpersonal\, influencing skills\, time management a nd personal organisation\, leader behaviours\, motivation skills\, and con flict resolution)\n Understand values and implement team leader behaviours .\n Identify individual strengths and areas for further development.\n Gro w in confidence to carry out core skills of the team leader\n\nEFFECTIVE T EAMWORK /MOTIVATION /DELEGATION\n\n Fostering Teamwork – building effect ive teams\n Being an effective Project Leader\n Groups Vs Teams\n Cross fu nctional teams\n Phases of team development – Forming \, Storming\, Norm ing\, Performing\n Team roles – Belbin Questionnaire\n Working with Virt ual teams\n Creating a cohesive working team atmosphere\n Motivating yours elf and your team\n Understanding what demotivates the team\n Becoming an effective delegator\n Maslow’s Needs\n Goal setting and performance\n\nI t is 1-Day Programme and spaces are limited.\n\nMember Fee €100\n\nNon Member Fee €120\n\nPlease book online\n\nFor more information email Ci llian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancel lation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training cour ses which are cancelled within 7 days of scheduled training date shall inc ur a cancellation fee equal to 50% of the cost. Registrants who fail to at tend training will be charged 100% of the full fee.\n\nPlease quote Purcha se Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by memb er companies and the Training Networks Programme\, an initiative of Skilln ets Ltd. funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnet s.ie\n\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-199@shannonchamberskillnet.com DTSTART:20161013T093000Z DTEND:20161013T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Practical Productivity using Outlook (Fully Booked) DESCRIPTION:\n Would you like to have an empty inbox at the end of each day ?\n Would you like to schedule realistic days and never have to worry abou t forgetting to do or follow-up on a piece of work?\n Would you like have an organised system that will help you work more effectively on a daily ba sis?\n\n \;\n\nThe “Personal Productivity using Microsoft Outlook” training course will provide participants with a totally practical and wo rkable solution to managing their workload and time more effectively.\n\nT his is not a standard Time Management training course.  Although we cover ‘Time Management Best Practice’ at the beginning of the day\, unless there is a practical way of actually applying that theory\, it is just tha t - ‘Theory’.  Therefore the emphasis of the day is on the practical application of that theory using Microsoft Outlook as the tool.\n\nDo not let e-mail control your day – instead you can take control through the c ustomisation of MS Outlook and by using various features &\; tools with in Outlook.  Learn how to prioritise\, set\, manage and achieve realistic goals &\; tasks you set for yourself. Learn how to share information w ith other users and work more effectively as a group.\n\nThis program has been designed to provide you with the knowledge\, skills and competencies to effectively use Outlook as your organisational tool.\n\nSUITABLE FOR\n\ nAnyone who feels overwhelmed by email and workload and believes that…. “There aren’t enough hours in the day”.  For those who would like a practical solution that can immediately be implemented on return to the o ffice.\n\nPRE-REQUISITES\n\nAll participants should have a working knowled ge of MS Outlook.\n\nFOLLOW-UP 1-1 IMPLEMENTATION (Optional)\n\nFollowing the training course\, there is an option of having some 1-1 training in or der to ensure that the content of the course is actually being implemented in the workplace.  These 1-1 sessions can either take place on the phone \, or preferably at the person’s desk and of a1 hour duration.  There i s an additional charge for this service so you can decide yourself if you would like to avail of it or not.\n\nTime Management Principles\n\n You ca n’t create time\, but you can schedule it!\n Setting Goals &\; Priori tising\n Tips for getting started\n Break it down\n Prioritise - Important vs. Urgent\n Managing time – Interruptions etc.\n Work Smarter – Comm unicate &\; Delegate\n Time Stealers – What are yours\n Top 10 – Ti me Management Best Practice\n\nOverview of MS Outlook Basics\n\n Shortcuts &\; Speed Keys\n Changing View Preferences\n Navigating through mail q uickly\n Selecting &\; Forwarding Multiple Messages\n Creating and usin g signatures\n Use AutoText for frequently used text\n\nCustomise MS Outlo ok\n\n Change Default settings to ensure Outlook is working for you.\n\nWo rking with your Personal Calendar and Tasks\n\n Using the Calendar &\; Tasks together as your planner\n Creating Personal Tasks / To-Do’s\n Pri oritising Tasks\n Re-dating Tasks\n Recurring Tasks\n Inserting Hyperlinks \n Marking Tasks Complete / Moving completed tasks\n Categorising Tasks\n Creating / Editing / Deleting Calendar Entries\n Printing the Calendar (wo rkable format)\n Add Colour to your calendar\n\nWorking with email\n\n Act Now! – Apply the 4 D’s to your email.\n Manage workload by creating t asks directly from email.\n Keep a record - Working with Folders\n Follow- up on Sent Items\n Creating Rules to act on Incoming and / or Outgoing Mai l\n Mailbox Full? – Create a Personal Folder File\n\nWorking with your A ddress Book\n\n Adding / Editing / Deleting Contacts\n Add Sender to Addre ss Book / Gather other contact information from an E-mail\n Creating Group s (Distribution Lists)\n Use contacts to store frequently accessed informa tion.\n\nWorking with others / Data Collaboration\n\n Using the Out of Off ice Assistant\n Scheduling Meetings with others\n Delivery Options for Mee ting Invitations\n Respond to Meeting Invitations\n Cancel / Re-Schedule M eetings\n Sharing your calendar / opening other user’s calendars\n Acces sing Group Calendars\n\nIt is 1-Day Programme and spaces are limited.\n\n Member Fee €100\n\nNon Member Fee €120\n\nPlease book online\n\nFor more information email Cillian at cgriffey@shannonchamber.ie or call 061 3 60 611\n\nTraining Cancellation Policy: Training courses which are cancell ed over 7 days in advance of scheduled training date shall incur no cancel lation fee. Training courses which are cancelled within 7 days of schedule d training date shall incur a cancellation fee equal to 50% of the cost. R egistrants who fail to attend training will be charged 100% of the full fe e.\n\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber S killnet is funded by member companies and the Training Networks Programme\ , an initiative of Skillnets Ltd. funded from the National Training Fund t hrough the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:The Inn at Dromoland Hotel\, Newmarket on Fergus\, Clare\, Ireland GEO:52.7606678;-8.89900549999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Newmarket on Fergus\, Clare \, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Inn at Dromoland Hotel:geo:52.76 06678,-8.89900549999993 END:VEVENT BEGIN:VEVENT UID:3-207@shannonchamberskillnet.com DTSTART:20161020T093000Z DTEND:20161020T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Conflict Management (Fully Booked) DESCRIPTION:Conflict naturally occurs in every workplace but it can have a toxic effect if it is not effectively handled. People with different perso nalities or competing agendas can lead to the festering of personal animos ity. Having good conflict management techniques will lead to less stress a nd a healthier working environment. This course helps you to learn how to diffuse tension and resolve conflict when tempers flare at work. \n\nDura tion: 1 Day\n\nWho is this course for?\n\nThis Conflict Management course is aimed at individuals who wish to:\n\n deal with conflict in the work en vironment\n build more harmonious relationships with clients and colleague s\n reduce stress levels when handling difficult people\n increase confide nce and reduce stress when dealing with differences of opinion at work\n\n What will you learn?\n\n How apply effective interventions to conflict sce narios\n How to be proactive and assertive when dealing with conflict\n Ho w to quickly diagnose a conflict\, develop effective responses and create a prompt resolution.\n How to prevent common problems and crises in the wo rkplace\n How to build teamwork and co-operation at work\n\nHow will you l earn?\n\nThis course involves an interactive workshop format and will cons ist of a mix of:\n\n Teaching by an expert trainer using a variety of qual ity learning materials\n Group and individual learning activities\n Group discussion\n Role plays of real-life conflict scenarios\n\n \n\nIt is 1- Day Programme and spaces are limited.\n\nMember Fee €100\n\nNon Member Fee €120\n\nPlease book online\n\nFor more information email Cillian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancellation P olicy: Training courses which are cancelled over 7 days in advance of sche duled training date shall incur no cancellation fee. Training courses whic h are cancelled within 7 days of scheduled training date shall incur a can cellation fee equal to 50% of the cost. Registrants who fail to attend tra ining will be charged 100% of the full fee.\n\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by member compa nies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Educatio n and Skills.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-215@shannonchamberskillnet.com DTSTART:20161020T093000Z DTEND:20161020T123000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Lead Your Business to Success- FREE Workshop DESCRIPTION:Shannon Chamber Skillnet working in conjunction with Management Works is hosting a FREE half-day workshop at the Radisson Blu Hotel. \n \n This programme is ideal for any Business Owner or Manager who has stro ng technical skills who need to further develop their Management skillsets .\n\n\n\nDo you own or manage a business in the Mid West?  Would you like to lead your business to the next level?  If so\, please join us at this free business workshop for SME Owners and Managers.  The workshop will b e delivered by ActionCOACH Business Coaching Ireland and will look at how you can improve your effectiveness and lead your business to sustainable g rowth and success. We will highlight the importance of:\n\n Reviewing you r company’s performance and establishing a plan of action for developmen t of your business\n Gaining a better understanding of your personal stren gths and how you operate as a leader\n Developing your management capabili ties and leadership style\n Developing your company strategy\, aligning yo ur team with the company goals and making sure that everyone in the compan y contributes to the successful execution of the strategy\n\n\n\nThis is a lso an opportunity for you to find out more about the ManagementWorks init iative and how it can help you as a manager bring about improvements in b usiness performance. ManagementWorks is accepting applicants for a Busine ss Leadership Programme in Limerick commencing in November 2016\, deliv ered by ActionCOACH Business Coaching Ireland. This free workshop will giv e you a taste of the programme and a chance to meet the trainers and coach es\, ask lots of questions\, and take away some useful business insights.\ n\nLimited Availability – Advance Booking Essential\n\nTo secure your pl ace at this workshop\, please click the book now button. For further infor mation in advance of the workshop\, please contact Brian Colleran on 087 2 92 8900 or email b.colleran@skillnets.com\n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initia tive of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visi t www.skillnets.ie\n\n LOCATION:Radisson Blu Hotel & Spa\, Ennis Road\, Limerick\, Ireland GEO:52.67348759999999;-8.668184600000018 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ennis Road\, Limerick\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Radisson Blu Hotel & Spa:geo:52.6734875999 9999,-8.668184600000018 END:VEVENT BEGIN:VEVENT UID:3-217@shannonchamberskillnet.com DTSTART:20161109T093000Z DTEND:20161109T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Time Management &\; Personal Effectiveness (Fully Booked) DESCRIPTION:Who is this course for?\n\nThis Time Management / Personal Effe ctiveness course is aimed at individuals who wish to:\n\n Maximise product ivity at work\n • Understand personal barriers to successful time manage ment\n • Successfully achieve personal and company goals\n • Negotiate a better work-life balance\n\n\n\nYou will learn how to:\n\n Use best pra ctice time management techniques\n • Prioritise effectively  - analyse you time\n • Plan (and implement plans) successfully\n • Organise your self within plans\n • Delegate where possible\n • Manage projects effe ctively\n • Eliminate time wasters\n\nImplement the Seven Habits of High ly Effective People\n\nBE PRO-ACTIVE– Anticipate and Plan\n\nBEGIN WITH THE END IN MIND – Set Clear Goals and Objectives\n\nPUT FIRST THINGS FIR ST – Prioritise Activities\n\nUNDERSTAND AND BE UNDERSTOOD – Communica te and Listen\n\nSYNERGISE – Understand the Other Person’s Position\n\ nSEEK WIN-WIN – Find Balanced Solutions to Achieve Goals and Maintain Re lationships\n\nSHARPEN THE SAW – Renew and Review – Seek Constant Impr ovements\n\n Understand the impact stress has on your behaviour\n • Chan ge your habitual responses to stressful situations\n • Stay calm and in focus despite uncertainty\n • Reduce unnecessary stress in your work wit h time management techniques\n • Prevent stressed feelings escalating in to anxiety and burnout\n\nHow will you learn?\n\nThis course involves an i nteractive workshop format and will consist of a mix of:\n\n Teaching by a n expert trainer using a variety of quality learning materials\n • Group and individual learning activities\n • Group discussion\n • Personal action plans for future time management scenarios\n\nIt is 1-Day Programm e and spaces are limited.\nMember Fee €120\n\nNon Member Fee €140\n\nP lease book online\n\nFor more information contact Cillian Griffey email cg riffey@shannonchamber.ie or call 061 360611\n\nTraining Cancellation Polic y: Training courses which are cancelled over 7 days in advance of schedule d training date shall incur no cancellation fee. Training courses which ar e cancelled within 7 days of scheduled training date shall incur a cancell ation fee equal to 50% of the cost. Registrants who fail to attend trainin g will be charged 100% of the full fee.\n\nPlease quote Purchase Order num ber if required on invoice. Cheques should be made payable to Shannon Cham ber Skillnet. \n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. fund ed from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n\n\n& nbsp\; LOCATION:Bunratty Castle Hotel\, Bunratty\, Co Clare\, Ireland GEO:52.698874;-8.811128300000064 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Bunratty\, Co Clare\, Irela nd;X-APPLE-RADIUS=100;X-TITLE=Bunratty Castle Hotel:geo:52.698874,-8.81112 8300000064 END:VEVENT BEGIN:VEVENT UID:3-200@shannonchamberskillnet.com DTSTART:20161116T093000Z DTEND:20161116T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Advanced (Fully Booked) DESCRIPTION:This course is designed to follow-on from MS Excel Level Two (I ntermediate).  Having already familiarised yourself with the most efficie nt way of performing everyday tasks\, and having covered some intermediate topics\, it is now time to build on tha knowledge.  A large proportion o f the course is dedicated to using the Database Features in MS Excel – t his is a very powerful side to Excel that not many people utilise to its f ullest potential.  Useful functions such as IF and Lookups are covered in addition to automating tasks using Macros etc.  It is highly recommended that you firstly attend Level Two (Intermediate) prior to attending Level Three as some of the topics covered in Level Two are essential for succes sful completion of Level Three.                      \n\nMain Topics\n\nEssentials and shortcuts\n\nNamed Ranges\n\nText Manipulation\n\ nDatabase Features\n\nWorking with Pivot Tables\n\nMore on Functions\n\nWh at IF Analysis\n\nAuditing\n\nMacros\n\nContent\, Worksheet &\; Workboo k Protection\n\nIt is 1-Day Programme and spaces are limited.\n\nMember F ee €100\n\nNon Member Fee €130\n\nPlease book online\n\nFor more inf ormation email Cillian at cgriffey@shannonchamber.ie or call 061 360611\n\ nTraining Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fe e. Training courses which are cancelled within 7 days of scheduled trainin g date shall incur a cancellation fee equal to 50% of the cost. Registrant s who fail to attend training will be charged 100% of the full fee.\n\nPle ase quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet i s funded by member companies and the Training Networks Programme\, an init iative of Skillnets funded from the National Training Fund through the Dep artment of Education and Skills.\n\nFor further information please visit w ww.skillnets.ie\n\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-218@shannonchamberskillnet.com DTSTART:20161121T093000Z DTEND:20161121T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Presentation Skills and Public Speaking (Fully Booked) DESCRIPTION:Present to Impress!\n\nExcellent presentation skills are invalu able in the contemporary world of work as presentations are an increasingl y important medium of communication at all levels. A good presenting style will mean that your presentations are interesting\, interactive and memor able. Whether your audience are clients\, potential customers\, senior col leagues or peers\, this course will help you to present to impress!\n\n\n\ nDuration: 1 Day\n\nWho is this course for?\n\nThis Presentation Skills tr aining course is aimed at individuals who wish to:\n\n Gain practical expe rience presenting\n Improve their confidence during presentations\n Be abl e to handle challenging situations while presenting\n Make their presentat ions more interesting and interactive\n\nCourse Content\n\nIntroduction to Learning Theory\n\nHow we store information\n\nVHF Communication (visual\ , hearing\, feeling)\n\nIdentifying your target audience\n\nSelecting you objectives\n\nDeveloping the topic\n\nPlan\, prepare\, practice and presen t\n\n \;\n\n Delivering your presentation\n\nUsing your voice skilfull y – effective communication\n\nEye contact – body language\n\nOvercomi ng nerves\n\nPreventing last minute hitches\n\nGenerating enthusiasm – m aintaining rapport\n\nControlling the group\n\nHandling difficult question s and interruptions\n\nCheck – review your message – ensure it is unde rstood\n\nEncouraging participation\n\nBeing able to challenge you audienc e\n\nHow will you learn?\n\nThis course involves an interactive workshop f ormat and will consist of a mix of:\n\n Teaching by an expert trainer usin g a variety of quality learning materials\n Group and individual learning activities\n Group discussion\n Opportunity to practice presentations with constructive feedback and personalised coaching\n\nIt is 1-Day Programme and spaces are limited.\n\nMember Fee €100\n\nNon Member Fee €130\n \nPlease book online\n\nFor more information email Cillian at cgriffey@sha nnonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy: Traini ng courses which are cancelled over 7 days in advance of scheduled trainin g date shall incur no cancellation fee. Training courses which are cancell ed within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\n\nPlease quote Purchase Order number if re quired on invoice. Cheques should be made payable to Shannon Chamber Skil lnet. \n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the N ational Training Fund through the Department of Education and Skills.\n\nF or further information please visit www.skillnets.ie\n\n LOCATION:The Inn at Dromoland Hotel\, Newmarket on Fergus\, Clare\, Ireland GEO:52.7606678;-8.89900549999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Newmarket on Fergus\, Clare \, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Inn at Dromoland Hotel:geo:52.76 06678,-8.89900549999993 END:VEVENT BEGIN:VEVENT UID:3-212@shannonchamberskillnet.com DTSTART:20161122T093000Z DTEND:20161122T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Leadership Skills Training DESCRIPTION:Don’t Just Manage\, Lead!\n\nAs the old saying goes\; “A go od leader inspires people to have confidence in the leader\, a great leade r inspires people to have confidence in themselves.” Luckily\, since not everyone is a born a leader\, leadership skills can be learned. This cour se explores the difference between managing and leading and develops your ability to inspire and motivate others. This course also encourages you to develop and improve your personal leadership style so that you can reach your true potential at work.\n\nDuration: 1 day\n\nWho is this course for? \n\nThis Leadership Skills training course is aimed at individuals who wis h to:\n\n Understand the difference between leadership and management\n Le arn how leaders communicate\n Know how to lead by example\n Evaluate your personal leadership style\n Learn how to empower\, motivate and inspire ot hers\n\nYou will learn how to:\n\n Develop leadership qualities\n Understa nding group dynamics\n Appreciate the difference between leadership and ma nagement\n Examine your Leadership style\n Influence\, negotiate and make things happen\n Enhance your EQ: Emotional Intelligence\n Handle leadershi p challenges\n Acquire the traits of highly effective leaders\n\nThis cour se involves an interactive workshop format and will consist of a mix of:\n \n Teaching by an expert trainer using a variety of quality learning mater ials\n Group and individual learning activities\n Group discussion\n Role plays of real-life leadership challenges\n\nIt is 1-Day Programme and spa ces are limited.\n\nMember Fee €100\n\nNon Member Fee €140\n\nPlease book online\n\nFor more information email Cillian at cgriffey@shannoncham ber.ie or call 061 360 611\n\nTraining Cancellation Policy: Training cours es which are cancelled over 7 days in advance of scheduled training date s hall incur no cancellation fee. Training courses which are cancelled withi n 7 days of scheduled training date shall incur a cancellation fee equal t o 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\n\nPlease quote Purchase Order number if required o n invoice. Cheques should be made payable to Shannon Chamber Skillnet. \ n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded from the Nati onal Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n\n\n \; LOCATION:The Inn at Dromoland Hotel\, Newmarket on Fergus\, Clare\, Ireland GEO:52.7606678;-8.89900549999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Newmarket on Fergus\, Clare \, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Inn at Dromoland Hotel:geo:52.76 06678,-8.89900549999993 END:VEVENT BEGIN:VEVENT UID:3-216@shannonchamberskillnet.com DTSTART:20161129T093000Z DTEND:20161129T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Intermediate DESCRIPTION:This course is suitable for those who are currently using MS Ex cel on a regular basis but may not have attended formal training recently or may never have attended training.  It is also the next step for those who have already completed Excel Level One and would like to explore furth er functionality available within MS Excel. You should have a good working knowledge of Excel before attending this training\, if this is not the ca se\, please complete the Excel Level One course prior to attending this Le vel Two programme.\nThe day will begin with an overview of some of the Lev el One topics.  This will act as a recap for those who have already atten ded Level One\, and will ensure that the experienced users who have not at tended Level One become more aware of the use of Speed Keys etc.  We will then cover some of the intermediate topics – working with and linking m ultiple worksheets\, creating charts\, managing lists (Sorting &\; Auto Filter) among some other options.\nMain Topics\nExcel Basics (An Overview) \nFormatting\nViewing and Modifying Worksheets\nFormulae and Functions\nCu stom Lists\nWorking with Multiple Worksheets\nCharts and Drawing Tools\nDa tabase Features\nWorking with Dates\n\nIt is 1-Day Programme and spaces a re limited.\nMember Fee €100\nNon Member Fee €120\nPlease book online\ nFor more information contact Cillian Griffey email cgriffey@shannonchambe r.ie or call 061 360611\nTraining Cancellation Policy: Training courses wh ich are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 d ays of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoi ce. Cheques should be made payable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training F und through the Department of Education and Skills.\nFor further informati on please visit www.skillnets.ie\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-223@shannonchamberskillnet.com DTSTART:20161201T130000Z DTEND:20161201T140000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Project Management Lunch and Learn Seminar DESCRIPTION:This seminar delivered by APT PM Practices Ltd.\, a training an d development company in Project Management\, shows entrepreneurs\, small business owners and Individuals struggling to get the results they want fo r their business and themselves with things like communication\, time and energy management\, to mention but a few\, how to become effective by taki ng charge of their lives\, both in their career and at home\, and have all the success they desire.”\n\nIt is recognised that projects can fail fr om a lack of soft skills rather than technical ability when project teams need to deliver a project. Projects require people to complete tasks\, and the project manager that has strong soft skills has a higher degree of su ccess in completing their projects for themselves and their organisations. These important soft skills are often overlooked at the project managemen t level and especially in a virtual on-line project team environment.\n\nL unch will be available from 12.30pm with the seminar will commencing at 1 pm sharp.  \n\nThe seminar will help you to:\n\n Identify your representa tional system which you use to communicate all the time\, being aware of t his can improve your communication with others immediately.\n Become aware of how the language you use every day affects your results.\n Become awar e of Time and Energy Management and introduce you to processes to help imp rove them straight away.\n\nSeminar Speaker:\n\n\n\nMartina Corbett is Own er/Director at APT PM Practices Ltd. \n\nMartina loves to talk about all things Project Management especially the soft skills required to help get individuals and project teams\, with emphasis on the virtual environment\, become empowered to achieve successful outcomes and their desired results . \n\nMartina has 35-year industry experience primarily in the Semiconduc tor industry and holds a Master of Science in Project and Programme Manage ment (Hons) degree since January 2015 from the University of Limerick (UL) .  She is also a certified Project Management Professional (PMP) since ac hieving this credential in 2008 from the Project Management Institute in P ennsylvania.  Martina also holds a Master Practitioner level in Neuro-Lin guistic Programming (NLP) and Integrated Energy Therapy (IET).  All these combined with her own personality and leadership style have helped her be come a very successful Project Manager in the Semiconductor Industry for 1 6 years. As well as running her own business Martina is currently moderati ng on the fully online virtual MSc of Project and Programme Management pro gramme with the Centre of Project Management in UL on two of the modules n amely MN6901 – Project and Programme Management Science and Principles a nd PM6901 – People and Behaviours in Projects.\n\nDuration: 1 Hour\n\nI t is 1-Hour Programme and spaces are limited.\n\nFee: Free\n\nPlease boo k online:\n\nFor more information contact Cillian Griffey email cgriffey@s hannonchamber.ie or call 061 360611\n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training Fund through the Department o f Education and Skills.\n\nFor further information please visit www.skilln ets.ie\n\n LOCATION:Board Room\, Shannon Chamber\, Unit B9\, Skycourt Shopping Centre\ , Shannon\, Co Clare\, Ireland GEO:52.7104578;-8.879648999999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Unit B9\, Skycourt Shopping Centre\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Board Ro om\, Shannon Chamber:geo:52.7104578,-8.879648999999972 END:VEVENT BEGIN:VEVENT UID:3-205@shannonchamberskillnet.com DTSTART:20161214T093000Z DTEND:20161215T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Management Development Programme (Fully Booked) DESCRIPTION:Enhance the Performance of your Team as a Manager\n\nPeople are the most valuable resource in every organisation and therefore the role o f manager/supervisor is vital. However\, for managers in organisations tod ay\, overseeing the work-flow is not enough\, instead supervisors need to inspire and develop their people\, deal with change\, handle difficult sit uations\, control performance and mentor their teams. This two day program me is focused on providing all the skills required to be an excellent mana ger and to improve the performance and productivity of your team.\n\nOn co mpletion of this programme\, participants will have acquired a range of be st practice management skills to ensure success in managing others (as wel l as themselves).\n\nThis programme is aimed at individuals who wish to:\n \n Implement the skills of effective people managers\n Acquire a range of management skills\n Develop excellent communication and interpersonal skil ls\n Demonstrate confidence to deal with challenging situations as they ar ise\n Build a culture of co-operation through talent management techniques \n\nThe Programme:\n\n \n\n Valuing your employees\n Learning to motivate and inspire your peers/staff\n Giving and receiving feedback – the purpo se and scope of feedback\n Gaining an understanding of the wider environme nt\n Effective time management\n Covey’s 7 Habits of Highly effective pe ople\n\n\n\nIt is 2-Day Programme \n\nMember Fee €144\n\nNon Member Fe e €166\n\nPlease book online\n\nFor more information email Cillian at c griffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Pol icy: Training courses which are cancelled over 7 days in advance of schedu led training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cance llation fee equal to 50% of the cost. Registrants who fail to attend train ing will be charged 100% of the full fee.\n\nPlease quote Purchase Order n umber if required on invoice. Cheques should be made payable to Shannon C hamber Skillnet. \n\nShannon Chamber Skillnet is funded by member compani es and the Training Networks Programme\, an initiative of Skillnets Ltd. f unded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n END:VEVENT BEGIN:VEVENT UID:3-235@shannonchamberskillnet.com DTSTART:20170130T170000Z DTEND:20170130T183000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Speaking as a Leader - How to inspire\, build Influence and Presenc e DESCRIPTION:Aletta Rochat is a professional speaker and South Africa’s fi rst Certified World Class Speaking Coach. Aletta teaches clients how to br eathe life into their speeches and how to make their messages crystal clea r. She has a background in Marketing Management. \n\nHer clients range fro m corporations wishing to improve their presentation skills\, to CEO’s w anting to be more persuasive in their speeches. She has coached executives launching new products as well as high school students competing in inter national speech contests.\n\nAletta lives in Cape Town\, South Africa. She is married and has three children. She loves running and hiking. Aletta i s the author of ‘The Wedding Speaker’s Guide’\, a guide to make\nsur e that Wedding Speakers are remembered – for all the right reasons! She is a Distinguished Toastmaster. Aletta is the Region Advisor for Europe\, the Middle East and Africa for Toastmasters for 2016 – 2017. www.voicing yourpotential.com\n\n\n\n \;\n\nSpeaking is something we do innately - often without thinking. The consequences of our spoken words are profound . Your speaking can change the mood of a room\, it can inspire someone to believe in his ability.\n\nYour words can open up opportunities for you to enhance your reputation. Just as easily\, your words can showcase your vu lnerabilities or ruin your day. As you speak\, you can engineer your futur e career prospects\, or engineer your swift exit. Your speaking will ident ify which kind of leader you are and whether or not people want you on the ir team.\n\nYour speaking will determine whether you stand out from the cr owd. When you master the art of speaking as a leader\, doors will open up for you that you never imagined were within your reach. This workshop give s valuable tips to increase your power and influence.\n\nDrawing on life e xperiences across the globe\, Aletta shares wisdom that has proven to work again and again. You will learn how to connect with clients and key stake holders in a meaningful way. Your influence will be increased and your abi lity to get results significantly enhanced.\n\nMember Fee €10.00\n\nNon -Member fee €20.00\n\nPlease book online\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\n&n bsp\;\n\nShannon Chamber Skillnet is funded by member companies and the Tr aining Networks Programme\, an initiative of Skillnets funded from the Nat ional Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-240@shannonchamberskillnet.com DTSTART:20170202T130000Z DTEND:20170202T140000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Change Management Lunch and Learn Seminar DESCRIPTION:Managing change successfully requires effectively balancing sof t and hard skills\, often in emotionally trying and technically challengin g circumstances. Change management is a process which\, when applied prope rly\, is self-reinforcing and can be the start of ongoing improvement and learning for an organization.  When applied incorrectly\, it can vary fro m a waste of time to utter disaster.  \n\nThe objective is to speed up th e implementation of change initiatives to unlock energy for and resistance to change\, and to better understand how to treat the deployment of chang e management as a change to be managed and how to embrace change.\n\nIt wi ll enable managers to create an own change management road map\, to better understand the personal response to change and to develop strategies for helping others through change\n\nThere will be four focus areas of change management looked at\, which will help to deal with change initiatives mor e effectively.\n\n What are the main challenges of change?\n\nWhy do the majority of change initiatives fail?\n\n Eight steps of change management (ref. John Kotter)\n\n\n\n Create a sense of urgency (potential threats\ , scenarios)\n Form a powerful coalition\n Create a vision for change (v alue\, direction\, et. al.)\n Communicate the vision\n Empower and remov e obstacles\n Create short-term wins\n Consolidate gains\n Anchor the c hange\n\n\n\n Change curve and the role of the manager\n\n\n\nMIRIAM MAGN ER FLYNN\n\n \;\n\nMiriam Magner-Flynn is the founder and CEO of Caree r Decisions www.careerdecisions.ie . Over the past 23 years she has grown the company into one of Ireland’s leading Transition\, Coaching &\; T alent Development Firms providing a nationwide service from offices in Dub lin and Limerick.\n\nMiriam has led the design\, delivery and project mana gement of some of Ireland’s largest change\, restructuring and downsizin g projects. Her focus is on helping leaders and organisations to adapt\, t ransform and re-invent themselves. Miriam’s extensive expertise has been harnessed to inform the development of leading edge and highly successful Change Programmes for client organisations such as Enterprise  Ireland\,   Coillte\,  IBRC\,  IBEC\,  Accbank\,  Rabobank\, Danske Bank\, NAMA \, County &\;City Enterprise Boards/Local Enterprise Offices \, Diageo \, Thomson Reuter\,  Dell\,  EMC\,  Intel\, Michelin.\n\n\n\nYVONNE CLA NCY\n\nYvonne Clancy is the Executive Director\, Human Resources for Alexi on Pharmaceuticals Global Operations.  In this role Yvonne sits on both t he Global Operations and Global HR Leadership teams\, directing an interna tional HR Business Partner model which supports 800 staff across four Manu facturing sites in North America and two sites in Ireland. \n\nPrior to j oining Alexion in March 2015\, Yvonne held a number of strategic HR leader ship roles primarily in the financial services industry in Ireland\, Europ e and the US - developing higher performing organizations through the effe ctive leadership and project management of strategic HR\, organizational t ransformation and change management programs.  Immediately prior to joini ng Alexion\, Yvonne led a three year organization transformation and chang e project for Ibec.\n\n \;\nPlease book online\nFor more information c ontact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611 \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National T raining Fund through the Department of Education and Skills.\nFor further information please visit www.skillnets.ie\n LOCATION:Board Room\, Shannon Chamber\, Unit B9\, Skycourt Shopping Centre\ , Shannon\, Co Clare\, Ireland GEO:52.7104578;-8.879648999999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Unit B9\, Skycourt Shopping Centre\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Board Ro om\, Shannon Chamber:geo:52.7104578,-8.879648999999972 END:VEVENT BEGIN:VEVENT UID:3-236@shannonchamberskillnet.com DTSTART:20170208T093000Z DTEND:20170208T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Intermediate (Fully Booked) DESCRIPTION:This course is suitable for those who are currently using MS Ex cel on a regular basis but may not have attended formal training recently or may never have attended training.  It is also the next step for those who have already completed Excel Level One and would like to explore furth er functionality available within MS Excel. You should have a good working knowledge of Excel before attending this training\, if this is not the ca se\, please complete the Excel Level One course prior to attending this Le vel Two programme.\nThe day will begin with an overview of some of the Lev el One topics.  This will act as a recap for those who have already atten ded Level One\, and will ensure that the experienced users who have not at tended Level One become more aware of the use of Speed Keys etc.  We will then cover some of the intermediate topics – working with and linking m ultiple worksheets\, creating charts\, managing lists (Sorting &\; Auto Filter) among some other options.\nMain Topics\nExcel Basics (An Overview) \nFormatting\nViewing and Modifying Worksheets\nFormulae and Functions\nCu stom Lists\nWorking with Multiple Worksheets\nCharts and Drawing Tools\nDa tabase Features\nWorking with Dates\n\nIt is 1-Day Programme and spaces a re limited.\nMember Fee €130\nNon Member Fee €170\nPlease book online\ nFor more information contact Cillian Griffey email cgriffey@shannonchambe r.ie or call 061 360611\nTraining Cancellation Policy: Training courses wh ich are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 d ays of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoi ce. Cheques should be made payable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training F und through the Department of Education and Skills.\nFor further informati on please visit www.skillnets.ie\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-238@shannonchamberskillnet.com DTSTART:20170215T093000Z DTEND:20170216T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Core Concepts of Project Management DESCRIPTION:Introduction:  Many projects are managed and performed in an i nconsistent ad-hoc fashion. Having awareness and understanding of standard generally accepted project management practices enables managers to estab lish consistent structured techniques that promote successful project perf ormance.  A focus is placed on understanding project management concepts and how they support this  structured approach to performing work. The en tire course content is compliant with the ANSI standard “Guide to the Pr oject Management Body of Knowledge\, fifth edition\, (PMBOK®)” of the P roject Management Institute (PMI®).\n\nObjective: Delegates are introduce d to the fundamentals of Project Management. The objective is to provide d elegates with an understanding of how the project management approach supp orts a team to focus on achieving the required results. It is intended tha t insights gained from this course will enable learners to understand gene rally accepted project management practices and be able to determine where they need to pursue deeper knowledge in order to become more effective in performing project work.\n\nAudience: This course is  intended for  ind ividuals who currently  work  on  projects or are  occasionally assign ed to work as project team members in any business work areas. Anybody who is currently in a project management role or aspires to this position and has not received formal training will also benefit from this course as th ey will be introduced to ANSI standard worldwide project management practi ces from the Guide to the Project Management Body of Knowledge (PMBOK®).\ n\nDuration: 2 days\n\nFormat: Workshop format that supports presentations of project techniques with discussions and a case study that runs through the two days. This case study enables everybody to participate in a pract ical exercise that will reinforce core project management techniques to la unch\, plan\, report\, monitor and complete a project\n\nBenefits: This co urse promotes an awareness of project management and how certain core prac tices may be applied to projects in all application areas. Delegates will gain insights into project governance\, planning\, execution and control.\ n\nThis 2-day seminar exposes delegates to the most current generally acce pted practices of project management. This enables learners to:\n\n Appre ciate the fundamentals of project management including the ability to init iate\, plan and execute basic controls for a project\n Understand each of the project plans\n Develop a project charter and effectively gather pro ject requirements\n Engage effectively with stakeholders through communic ation planning\n Identify risks and reflect on strategies that may be app lied to proactively reduce the impact of risks to a project\n  Report ef fectively on project progress and recognize the need for change and how to address changes consistently\n\nCourse Content: The following topics will be covered\n\n□ Topic 1: - Nature of projects - definitions\, character istics\, constraints\n\n□ Topic 2: - Understanding the role of project g overnance and structure\n\n□ Topic 3: - Project initiation\n\n□ Topic 4: - Planning- task definition\, scheduling and budgeting\n\n□ Topic 5:  - Understanding the integrated project plan (risk \, communications)\n\n □ Topic 6: - Controlling project progress (quality)\n\n□ Topic 7: - Ma naging project close-out\n\n\n\nMichael Lane brings a combination of pract ical hands-on experience and academic reflection to the subject of project management. This puts him in a strong position to assess your management structures in order to identify and apply potential improvements.\nIn or der to bridge his academic contributions and experience with practical ind ustrial engagement\, Mike also delivered over 100 executive training works hops to many organizations in the public and private sector. An array of m ulti-day executive training courses have been delivered in Ireland\, UK\, Sweden\, UAE and Oman.  These have included exam-based courses (PMP\, Fe tac) as well as training in the application of general project management practices.\nCredentials:\nPhD - lean and agile project management (Univ. o f Limerick)\nMSc - project management using globally distributed teams (Un iv. of Limerick)\nDip - foundation diploma in training and education (Nat' l Univ. of Galway)\nMMII Grad. Dip. - degree equivalent (Marketing Institu te of Ireland)\nBSc - Computer systems (business) (University of Limerick) \nPMP - Project Management Professional (Project Management Institute\nThi s is a 2-Day Programme and spaces are limited.\n\nMember Fee €340\n\nNo n Member Fee €380\n\nPlease book online\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nTr aining Cancellation Policy: Training courses which are cancelled over 7 da ys in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training d ate shall incur a cancellation fee equal to 50% of the cost. Registrants w ho fail to attend training will be charged 100% of the full fee.\n\nPlease quote Purchase Order number if required on invoice. Cheques should be ma de payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is f unded by member companies and the Training Networks Programme\, an initiat ive of Skillnets funded from the National Training Fund through the Depart ment of Education and Skills.\n\nFor further information please visit www. skillnets.ie\n\n LOCATION:The Inn at Dromoland Hotel\, Newmarket on Fergus\, Clare\, Ireland GEO:52.7606678;-8.89900549999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Newmarket on Fergus\, Clare \, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Inn at Dromoland Hotel:geo:52.76 06678,-8.89900549999993 END:VEVENT BEGIN:VEVENT UID:3-257@shannonchamberskillnet.com DTSTART:20170306T084500Z DTEND:20170306T130000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Up-Skilling the Mid-West Seminar DESCRIPTION:MAXIMISE YOUR COMPANY’S POTENTIAL FOR GROWTH\, DEVELOPMENT &a mp\; COMPETITIVENESS IN 2017\n\nINVITE TO OPEN EVENT\n\nFOR BUSINESSES &am p\; COMPANIES IN THE MID-WEST\n\nDid you know that Skillnets Training is:- \n\nTailored to the needs of your business\nDelivered locally\nSaves your business time\nSubsidised \n\nWhy not come and talk to us and find out\nho w we can help your Business grow and be more competitive \n\nWho Should At tend?\nThose with an interest or involvement in providing high quality tra ining\nfor their organisation or business.\n\nWhy Should you Attend?\n\nTa ke the opportunity to network and hear from existing network members (larg e and small)\, \n\nConnor Flanagan\, CEO\, Atlantic Aviation Group\n\nShea mus O'Donovan\, Partner\, O'Donovan Insurances \n\non how they have benef ited from Skillnets subsidised training &\; networking\n\nWith special addresses by\n\nMinister of State for Employment and Small Business\, Pat Breen TD\nand\nPaul Healy\, Chief Executive\, Skillnets\n\n\nParticipate i n taster training sessions by industry professionals such as\n\nPeter Nola n\, Franklin Covey on the world's premier personal leadership development solution\n‘7 Habits of Highly Effective People’’\n\nDr Ardawan Lalui \, Lalui Leadership on Innovation through Leadership\n\nMalin Kelly\, Dire ctor\, Modig Corporate Services on Management Wellbeing\n\nThis is a joint event by regional skillnet networks\n\n \n\n \;\n\nPlease book online. This event is free of charge. \n\nFor more information contact C illian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nShan non Chamber Skillnet is funded by member companies and the Training Networ ks Programme\, an initiative of Skillnets funded from the National Trainin g Fund through the Department of Education and Skills.\n\nFor further info rmation please visit www.skillnets.ie\n\n LOCATION:Radisson Blu Hotel & Spa\, Ennis Road\, Limerick\, Ireland GEO:52.67348759999999;-8.668184600000018 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ennis Road\, Limerick\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Radisson Blu Hotel & Spa:geo:52.6734875999 9999,-8.668184600000018 END:VEVENT BEGIN:VEVENT UID:3-251@shannonchamberskillnet.com DTSTART:20170308T093000Z DTEND:20170308T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Basics-Essential Skills Level 1 (Fully Booked) DESCRIPTION:This course is suitable for anyone new to Microsoft Excel and a lso for those who may currently use Excel from time to time but have a lim ited working knowledge of the application. \n\nOver one day\, we will cov er all of the essential topics required to use Excel effectively on a day- to-day basis including: data entry\, formatting\, changing page settings & amp\; writing formulas.  We will also look at shortcuts and quicker ways of performing everyday tasks and concentrate on common problem areas such as working with longer lists\, error checking etc.\nMain Topics\nExcel Bas ics\nEntering / Editing Data\nExcel Essentials\nFormatting\nViewing and Mo difying Worksheets\nFormulae and Functions\nCustom Lists\nGetting Help\nIt is 1-Day Programme and spaces are limited.\nMember Fee €130\nNon Membe r Fee €170\nPlease book online\nFor more information contact Cillian Gri ffey email cgriffey@shannonchamber.ie or call 061 360611\nTraining Cancell ation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training cours es which are cancelled within 7 days of scheduled training date shall incu r a cancellation fee equal to 50% of the cost. Registrants who fail to att end training will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Sha nnon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member com panies and the Training Networks Programme\, an initiative of Skillnets fu nded from the National Training Fund through the Department of Education a nd Skills.\nFor further information please visit www.skillnets.ie\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-254@shannonchamberskillnet.com DTSTART:20170322T093000Z DTEND:20170322T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Practical Productivity using MS Outlook DESCRIPTION: \;\n\n Would you like to have an empty inbox at the end o f each day?\n Would you like to schedule realistic days and never have to worry about forgetting to do or follow-up on a piece of work?\n Would yo u like have an organised system that will help you work more effectively o n a daily basis?\n\nThe “Personal Productivity using Microsoft Outlook ” training course will provide participants with a totally practical and workable solution to managing their workload and time more effectively.\n \nThis is not a standard Time Management training course.  Although we co ver ‘Time Management Best Practice’ at the beginning of the day\, unle ss there is a practical way of actually applying that theory\, it is just that - ‘Theory’.  Therefore the emphasis of the day is on the practic al application of that theory using Microsoft Outlook as the tool.\n\nDo n ot let e-mail control your day – instead you can take control through th e customisation of MS Outlook and by using various features &\; tools w ithin Outlook.  Learn how to prioritise\, set\, manage and achieve realis tic goals &\; tasks you set for yourself. Learn how to share informatio n with other users and work more effectively as a group.\n\nThis program h as been designed to provide you with the knowledge\, skills and competenci es to effectively use Outlook as your organisational tool.\n\nSUITABLE FOR \n\nAnyone who feels overwhelmed by email and workload and believes that …. “There aren’t enough hours in the day”.  For those who would l ike a practical solution that can immediately be implemented on return to the office.\n\nPRE-REQUISITES\n\nAll participants should have a working kn owledge of MS Outlook.\n\nFOLLOW-UP 1-1 IMPLEMENTATION (Optional)\n\nFollo wing the training course\, there is an option of having some 1-1 training in order to ensure that the content of the course is actually being implem ented in the workplace.  These 1-1 sessions can either take place on the phone\, or preferably at the person’s desk and of a1 hour duration.  Th ere is an additional charge for this service so you can decide yourself if you would like to avail of it or not.\n\nTime Management Principles\n\n You can’t create time\, but you can schedule it!\n Setting Goals &\; Prioritising\n Tips for getting started\n Break it down\n Prioritise - Important vs. Urgent\n Managing time – Interruptions etc.\n Work Smar ter – Communicate &\; Delegate\n Time Stealers – What are yours\n Top 10 – Time Management Best Practice\n\nOverview of MS Outlook Basics \n\n Shortcuts &\; Speed Keys\n Changing View Preferences\n Navigati ng through mail quickly\n Selecting &\; Forwarding Multiple Messages\n Creating and using signatures\n Use AutoText for frequently used text\n \nCustomise MS Outlook\n\n Change Default settings to ensure Outlook is w orking for you.\n\nWorking with your Personal Calendar and Tasks\n\n Usin g the Calendar &\; Tasks together as your planner\n Creating Personal Tasks / To-Do’s\n Prioritising Tasks\n Re-dating Tasks\n Recurring Ta sks\n Inserting Hyperlinks\n Marking Tasks Complete / Moving completed t asks\n Categorising Tasks\n Creating / Editing / Deleting Calendar Entri es\n Printing the Calendar (workable format)\n Add Colour to your calend ar\n\nWorking with email\n\n Act Now! – Apply the 4 D’s to your email .\n Manage workload by creating tasks directly from email.\n Keep a reco rd - Working with Folders\n Follow-up on Sent Items\n Creating Rules to act on Incoming and / or Outgoing Mail\n Mailbox Full? – Create a Perso nal Folder File\n\nWorking with your Address Book\n\n Adding / Editing / Deleting Contacts\n Add Sender to Address Book / Gather other contact inf ormation from an E-mail\n Creating Groups (Distribution Lists)\n Use con tacts to store frequently accessed information.\n\nWorking with others / D ata Collaboration\n\n Using the Out of Office Assistant\n Scheduling Mee tings with others\n Delivery Options for Meeting Invitations\n Respond t o Meeting Invitations\n Cancel / Re-Schedule Meetings\n Sharing your cal endar / opening other user’s calendars\n Accessing Group Calendars\n\nI t is 1-Day Programme and spaces are limited.\n\nMember Fee €130\n\nNon Member Fee €150\n\nPlease book online\n\nFor more information email Ci llian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancel lation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training cour ses which are cancelled within 7 days of scheduled training date shall inc ur a cancellation fee equal to 50% of the cost. Registrants who fail to at tend training will be charged 100% of the full fee.\n\nPlease quote Purcha se Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by memb er companies and the Training Networks Programme\, an initiative of Skilln ets Ltd. funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnet s.ie\n\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-258@shannonchamberskillnet.com DTSTART:20170404T093000Z DTEND:20170411T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Leadership Skills (1 places remaining) DESCRIPTION:“Real Leaders are ordinary people with extraordinary determin ation”\n\nOn completion of this programme\, participants will have acqui red a range of Leadership Skills which will enhance the effectiveness\, ef ficiency and productivity of the organisation and cultivate the management ability of each individual. As the old saying goes\; “A good leader ins pires people to have confidence in the leader\, a great leader inspires pe ople to have confidence in themselves.” Luckily\, since not everyone is a born leader\, leadership skills can be learned. This programme explores the difference between managing and leading and develops your ability to i nspire and motivate others.  It also encourages you to understand and imp rove your personal leadership style so that you can reach your true potent ial.\n\nThis Leadership Skills training course is aimed at individuals who wish to:\n\n Understand the difference between leadership and management \n Learn how leaders communicate\n Know how to lead by example\n Evalua te personal leadership styles\n Deal immediately with conflict and preven t it from occurring\n Become better at setting priorities and managing ti me\n Deliver more effective presentations\n\nPROGRAMME CONTENT\n\nDAY 1 - Leadership\n\n Understand the difference between leadership and manageme nt\n Learn how leaders communicate - gain trust and confidence\n Know ho w to lead by example\n Evaluate your personal leadership style\n Learn h ow to empower\, motivate and inspire others\n Interact better and provide leadership in a pro-active and positive way\n\nDAY 2 –  Conflict Resol ution &\; Time Awareness\n\n Understand what motivates people to deal effectively with conflict\n Build more harmonious relationships with clie nts and colleagues\n Reduce stress levels when handling difficult people\ n Plan effectively\n Cope with conflicting priorities and deadlines\n U se Covey’s 7 Habits of Highly Effective People in managing your time\n\n DAY 3 –  Presentation Skills \n\n Prepare and structure stylish presen tation\n Adapt your presentation styles to difference audiences\n Become an engaging presenter\n Enhance your presentation skills and eliminate w eaknesses\n Deal effectively with challenges\n\nHow will you learn?\n\nTh is course involves an interactive workshop format and will consist of a mi x of:\n\n Teaching by an expert trainer using a variety of quality learni ng materials\n Group and Individual learning activities\n Group discussi on\n Discussion of real-life work scenarios\n\nIt is 3-Day Programme and spaces are limited.\n\nThe programme takes place on the 4th\, 5th and 11th April 2017\n\nMember Fee €350\n\nNon Member Fee €450\n\nPlease book online\n\nFor more information contact Cillian Griffey email cgriffey@sha nnonchamber.ie or call 061 360611\n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of S killnets funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnet s.ie\n\n\n\n \; LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-266@shannonchamberskillnet.com DTSTART:20170419T130000Z DTEND:20170419T140000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Effective Sales Techniques for Business DESCRIPTION:Overview: This short session is designed to provide attendees w ith a brief overview of some practical and useful tips on finding new bus iness\, effective sales communications\, nurturing the relationship and pr icing.\n\n \;\n\n Lead Generation\n Communication in Sales\n Closin g Sales\n Customer Service as a key to Sales\n Pricing in Sales\n\n  \;\n\nDelivered by Adrian Carmody\, Optima Training\n\nOptima Training &am p\; Consulting is a Training\, Developing &\; Consulting partner to man y of the leading Manufacturing\, Pharma\, Medical Device\, Healthcare\, Se mi State and Service Organisations and operate in Ireland\, UK and Europe. \n\nOptima deliver a diverse and industry focussed range of training progr ammes in areas such as Leadership\, Health &\; Safety\, Environmental\, Quality\, Process Improvement\, Healthcare\, Project Management\, Facilit ies\, Logistics\, Energy &\; Microsoft Office/SharePoint.\n\nLunch will be available from 12.30pm with the seminar commencing at 1 pm sharp.  \n \n \;\n\nDuration: 1 Hour\n\nFee: Free\n\n \;\n\nFor more inform ation contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the N ational Training Fund through the Department of Education and Skills.\n\nF or further information please visit www.skillnets.ie\n\n LOCATION:Board Room\, Shannon Chamber\, Unit B9\, Skycourt Shopping Centre\ , Shannon\, Co Clare\, Ireland GEO:52.7104578;-8.879648999999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Unit B9\, Skycourt Shopping Centre\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Board Ro om\, Shannon Chamber:geo:52.7104578,-8.879648999999972 END:VEVENT BEGIN:VEVENT UID:3-267@shannonchamberskillnet.com DTSTART:20170511T080000Z DTEND:20170511T093000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Management Development Breakfast Briefing DESCRIPTION:Shannon Chamber Skillnet in conjunction with the University of Limerick will be running a Management Development programme in September 2 017. \n\nThis Breakfast Briefing is designed to showcase the course conte nt and gives the attendee the opportunity to ask any questions of tutors a nd the course director. \n\nBuilding people management and leadership com petencies is essential in building a strong and driven workforce. This pro gramme supports personal and professional growth whilst encouraging partic ipants to create a supportive team environment where integrity and respect \, innovation and creativity\, ambition and a winning spirit are pillars t o the successful delivery of services.\n\nThe proposed programme aims to s upport learners to identify innovative methods of doing business in a comp etitive environment\, whether that be customer or internally facing. Parti cipants will be guided to specify performance objectives to achieve person al and organisational improvements and to motivate their teams to achieve the company’s primary objectives. \n\nRegistration from: 7.30am\n\nComm encement: 8am\n\nFee: Free\n\nLearning Objectives\n\nThe Programme aims to provide managers with the necessary knowledge\, skills and competencies to become highly effective managers within their individual organisations . The programme content covers areas of management\, including:\n‒ Manag ement &\; Leadership\n‒ Motivating the Team\n‒ Selecting the Team\n ‒ Managing Communications\n‒ Reflective Learning\n‒ Managing Perform ance\n‒ Managing Employee Relations\n‒ Quality Management\n‒ Managin g Change &\; Conflict\n‒ Case Study Analysis\n\nProgramme Modules &am p\; Agenda Overview\nThis one-year (10 session) skills-based programme is suitable for public\, private and not-for-profit organisations. It provide s a sound introduction to management\, for candidates who aspire to consol idate their existing operational experience and gain a formal management q ualification. The programme will be delivered via tutor facilitated intera ctive workshops. While based on relevant academic theories\, concepts and techniques there will also be significant focus on individual personal dev elopment and the practical application of learning within the workplace.\n \n1 Introduction to Programme &\; Management and Leadership\n2 Managing Communications\n3 Selecting the Team\n4 Motivating the Team\n5 Case Study Workshop &\; Reflective Learning Journal\n6 Managing Change and Confli ct\n7 Managing Performance\n8 Managing Employee Relations\n9 Quality Manag ement &\; Case Study Presentations\n\nThis programme is accredited to a level of NFQ Level 6\nThis programme is suitable for the following profil es:\n\n Those who aspire to or currently hold their first Supervisory/Man agement position.\n Those who wish to develop a range of skills including self-management\, team management and interpersonal skills.\n Those seek ing a third level qualification in management\n The programme is open to managers\, supervisors or those aspiring to a managerial role with a minim um of two years organisational experience.\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\nShan non Chamber Skillnet is funded by member companies and the Training Networ ks Programme\, an initiative of Skillnets funded from the National Trainin g Fund through the Department of Education and Skills.\nFor further inform ation please visit www.skillnets.ie\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-269@shannonchamberskillnet.com DTSTART:20170517T093000Z DTEND:20170517T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Fundamentals of Employment Law DESCRIPTION:OVERVIEW\n\nHR Professionals\, Business Owners and Managers are all too aware of the on-going challenges in the complex area of Employmen t Law and the challenges of its application within the workplace. This one -day intensive programme\, as part of an Employment Law series of programm es\, will address the fundamentals of Employment Law and practical steps o n best practice and compliance in this area. \n\nThe programme will includ e fundamentals of Employment Law relating to:\n\n·         Recrui tment &\; Selection including Equality legislation\n\n·          Contracts of Employment\, relevant legislation and different types of c ontracts\n\n·         Key Employment legislative requirements dur ing the lifecycle of an Employee (Grievance\, Equality legislation incorpo rating Bullying and Harassment\, Absence Management\, Organisation of Work ing Time Act\, Policies &\; Procedures)\n\n·         Terminati on of Employment including Disciplinary Procedures and Dismissal\, the Cos ts\, the Risks\n\n·         Relevant case studies and recent case law will be integrated into the learnings\n\n \n\nA full booklet of cour se content covered in the presentation material will be provided for perso nal use\, note taking and as a point of future reference. \n\nTime will be allocated at the end for a Q&\;A.\n\nWho should attend?\n\nHR Practiti oners\, Managers\, Business Owners\n\n \n\nSpeaker Profile\n Sarah Fagan\ , BA\, PGDip Employment Law\, PGDip Conflict &\; Dispute Resolution Stu dies\, is an experienced Human Resource and Employment Law practitioner in volved in all manner of investigative and conciliation practices. She has extensive experience in Unionised environments having come from a backgrou nd in Industrial Relations with one of Ireland’s largest secondary teach ers union. \n\n \n\nAdare Human Resource Management leading experts in Em ployment Law\, Industrial Relations and best practice in Human Resource Ma nagement\, offering both one off project based consultancy services and re tainer support services for organisations requiring HR and Employment Law support on an on-going basis. The team of Adare have extensive backgrounds in the Private and Public Sectors\, Financial and Professional Services a nd Community and Charitable Sectors.\n\n \n\n It is 1-Day Programme and spaces are limited.\nMember Fee €150\nNon Member Fee €180\nPlease boo k online\nFor more information contact Cillian Griffey email cgriffey@shan nonchamber.ie or call 061 360611\nTraining Cancellation Policy: Training c ourses which are cancelled over 7 days in advance of scheduled training da te shall incur no cancellation fee. Training courses which are cancelled w ithin 7 days of scheduled training date shall incur a cancellation fee equ al to 50% of the cost. Registrants who fail to attend training will be cha rged 100% of the full fee.\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet.  \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded from the Natio nal Training Fund through the Department of Education and Skills.\nFor fur ther information please visit www.skillnets.ie\n\n  LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-276@shannonchamberskillnet.com DTSTART:20170518T090000Z DTEND:20170518T160000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Word Level Three Advanced (Fully Booked) DESCRIPTION:This course is suitable for those who have already completed Wo rd Level One and / or Word Level Two or for those who are already proficie nt in the use of the Level One and Level Two topics and would like to incr ease their skill level and use of Word. Learn how to automate tasks using templates and by recording and playing back Macros.  Ensure there is cons istency when formatting larger documents through the use of Styles and lea rn how to automatically generate and update a Table of Contents in seconds .   Learn also how to produce multiple letters\, print a number of names and addresses to labels\, generate multiple e-mails automatically through the use of the Mail Merge functionality.\n\nIt is recommended that you fi rstly complete the Level One and Level Two training courses prior to atten ding Level Three.  If you would like to attend this course without having firstly attended the Word Level One or Two courses\, please complete the MS Word pre-course questionnaire.\nMail Merge\n\n\n What is a Mail Merge? \n Creating a basic Mail Merge\n Merging to Letters\n Merging to Labels \n Merging to Catalogue\n Merging to E-mail\n Advanced Mail Merge optio ns\n Sorting Records\n Finding Records\n Queries (Filter)\n\nWorking wi th Columns\n\n\n Creating columns\n Creating columns for existing text\n Column Break\n Modifying Columns\n\nConsistent Document Formatting\n\n\ n Using existing Styles\n Creating Styles\n Modifying Styles\n Deletin g Styles\n Organising Styles / Sharing Styles\n Style Gallery\n Table o f Contents\n Create a Table of Contents using existing styles\n Create a Table of Contents using custom styles\n Updating a Table of Contents\n\n Templates\n\n\n Using existing Templates\n Creating Basic Templates\n M odifying a template\n Building Form Templates\n Create Automated Fill-in Field Templates\n\nMacros\n\n\n Recording a Macro\n Play a macro\n Ass ign a Macro to a toolbar\n\nGraphics\n\n\n Working with Frames\n Inserti ng SmartArt\n Inserting WordArt\n Using the Drawing Tools\n\nIt is 1-Da y Programme and spaces are limited.\nPlease book online\nFor more informat ion email Cillian at cgriffey@shannonchamber.ie or call 061 360 611\nTrain ing Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Tr aining courses which are cancelled within 7 days of scheduled training dat e shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quo te Purchase Order number if required on invoice. Cheques should be made p ayable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded from the National Training Fund through the Departm ent of Education and Skills.\nFor further information please visit www.sk illnets.ie\n END:VEVENT BEGIN:VEVENT UID:3-281@shannonchamberskillnet.com DTSTART:20170523T080000Z DTEND:20170523T160000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Sales and Selling Skills (Fully Booked) DESCRIPTION:Overview: A one day training workshop covering a range of sales \, management\n organisational and communication skills\n\nOrganising Your Time And Territory\n Time Management tips\n Route Planning (Scheduling &a mp\; managing appointments)\n The T System\n The ‘Field Advising’ card \n (a quick measure of call to sales ratio and identifying areas to improv e)\n Getting Appointments\n Designing the right sales process for your bus iness\n The Steps of the sales process main approach / alternative approac hes\n The Structure of A Sales Call\n The greeting / The opening\n Asking the right Questions\n SPIN Selling\n Presenting Products &\; Services\n Selling the features and benefits\n Overcoming objections 2 formulae\n Co st\, price and other objections\n Closing Sales 6 different ways to close\ n Communication &\; Persuasion\n Your State\n Building Rapport\n Listen ing skills\n Non verbal communication\n Why we buy (influence)\n Persuasio n\n Speaking Skills How to develop and demonstrate enthusiasm\n Meetings & amp\; Sales Management\n A sales meeting agenda\n The 5 Levels of Initiati ve\n Peer Training\n High Performing Teams\n\nTraining Aims : \n\nTo provi de the participants with the opportunity to review their current practices \,\nand consider the best approaches to meeting potential customers.\nTo s hare ideas on organising your time and territory.\nTo explore sales struct ures designed to manage the ‘complex’ sale.\nTo train effective commun ication\, influence &\; persuasion techniques when\npresenting products and services\, overcoming objections\, and closing sales.\nTo review Sale s Management &\; meetings\n\n \;\n\nPlease book online\n\nFor more information email Cillian at cgriffey@shannonchamber.ie or call 061 360611 \n\nTraining Cancellation Policy: Training courses which are cancelled ove r 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled trai ning date shall incur a cancellation fee equal to 50% of the cost. Registr ants who fail to attend training will be charged 100% of the full fee.\n\n Please quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillne t is funded by member companies and the Training Networks Programme\, an i nitiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visi t www.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-255@shannonchamberskillnet.com DTSTART:20170524T093000Z DTEND:20170524T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Advanced (Fully Booked) DESCRIPTION:This course is designed to follow-on from MS Excel Level Two (I ntermediate).  Having already familiarised yourself with the most efficie nt way of performing everyday tasks\, and having covered some intermediate topics\, it is now time to build on tha knowledge.  A large proportion o f the course is dedicated to using the Database Features in MS Excel – t his is a very powerful side to Excel that not many people utilise to its f ullest potential.  Useful functions such as IF and Lookups are covered in addition to automating tasks using Macros etc.  It is highly recommended that you firstly attend Level Two (Intermediate) prior to attending Level Three as some of the topics covered in Level Two are essential for succes sful completion of Level Three.                      \n\nMain Topics\n\nEssentials and shortcuts\n\nNamed Ranges\n\nText Manipulation\n\ nDatabase Features\n\nWorking with Pivot Tables\n\nMore on Functions\n\nWh at IF Analysis\n\nAuditing\n\nMacros\n\nContent\, Worksheet &\; Workboo k Protection\n\nIt is 1-Day Programme and spaces are limited.\n\nMember F ee €130\n\nNon Member Fee €150\n\nPlease book online\n\nFor more inf ormation email Cillian at cgriffey@shannonchamber.ie or call 061 360611\n\ nTraining Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fe e. Training courses which are cancelled within 7 days of scheduled trainin g date shall incur a cancellation fee equal to 50% of the cost. Registrant s who fail to attend training will be charged 100% of the full fee.\n\nPle ase quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet i s funded by member companies and the Training Networks Programme\, an init iative of Skillnets funded from the National Training Fund through the Dep artment of Education and Skills.\n\nFor further information please visit w ww.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-277@shannonchamberskillnet.com DTSTART:20170622T093000Z DTEND:20170622T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Presentation Skills and Public Speaking (Fully Booked) DESCRIPTION:Present to Impress!\nExcellent presentation skills are invaluab le in the contemporary world of work as presentations are an increasingly important medium of communication at all levels. A good presenting style w ill mean that your presentations are interesting\, interactive and memorab le. Whether your audience are clients\, potential customers\, senior colle agues or peers\, this course will help you to present to impress!\n\nDurat ion: 1 Day\nWho is this course for?\nThis Presentation Skills training co urse is aimed at individuals who wish to:\n\n\n Gain practical experience presenting\n Improve their confidence during presentations\n Be able to handle challenging situations while presenting\n Make their presentation s more interesting and interactive\n\nCourse Content\nIntroduction to Lear ning Theory\nHow we store information\nVHF Communication (visual\, hearing \, feeling)\nIdentifying your target audience\nSelecting you objectives\nD eveloping the topic\nPlan\, prepare\, practice and present\n\n\n Deliveri ng your presentation\n\nUsing your voice skilfully – effective communica tion\nEye contact – body language\nOvercoming nerves\nPreventing last mi nute hitches\nGenerating enthusiasm – maintaining rapport\nControlling t he group\nHandling difficult questions and interruptions\nCheck – review your message – ensure it is understood\nEncouraging participation\nBein g able to challenge you audience\nHow will you learn?\nThis course involve s an interactive workshop format and will consist of a mix of:\n\n\n Teac hing by an expert trainer using a variety of quality learning materials\n Group and individual learning activities\n Group discussion\n Opportuni ty to practice presentations with constructive feedback and personalised c oaching\n\nIt is 1-Day Programme and spaces are limited.\nMember Fee € 130\nNon Member Fee €160\nPlease book online\nFor more information emai l Cillian at cgriffey@shannonchamber.ie or call 061 360 611\nTraining Canc ellation Policy: Training courses which are cancelled over 7 days in adva nce of scheduled training date shall incur no cancellation fee. Training c ourses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quote Purch ase Order number if required on invoice. Cheques should be made payable t o Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by membe r companies and the Training Networks Programme\, an initiative of Skillne ts funded from the National Training Fund through the Department of Educat ion and Skills.\nFor further information please visit www.skillnets.ie\n LOCATION:Atlantic Aviation Institute\, Shannon Industrial Estate\, Shannon\ , Clare\, Ireland GEO:52.7034519;-8.900727299999971 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Industrial Estate\, Shannon\, Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Atlantic Aviation In stitute:geo:52.7034519,-8.900727299999971 END:VEVENT BEGIN:VEVENT UID:3-283@shannonchamberskillnet.com DTSTART:20170705T093000Z DTEND:20170705T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Intermediate (Fully Booked) DESCRIPTION:This course is suitable for those who are currently using MS Ex cel on a regular basis but may not have attended formal training recently or may never have attended training.  It is also the next step for those who have already completed Excel Level One and would like to explore furth er functionality available within MS Excel. You should have a good working knowledge of Excel before attending this training\, if this is not the ca se\, please complete the Excel Level One course prior to attending this Le vel Two programme.\nThe day will begin with an overview of some of the Lev el One topics.  This will act as a recap for those who have already atten ded Level One\, and will ensure that the experienced users who have not at tended Level One become more aware of the use of Speed Keys etc.  We will then cover some of the intermediate topics – working with and linking m ultiple worksheets\, creating charts\, managing lists (Sorting &\; Auto Filter) among some other options.\nMain Topics\nExcel Basics (An Overview) \nFormatting\nViewing and Modifying Worksheets\nFormulae and Functions\nCu stom Lists\nWorking with Multiple Worksheets\nCharts and Drawing Tools\nDa tabase Features\nWorking with Dates\n\nIt is 1-Day Programme and spaces a re limited.\nMember Fee €130\nNon Member Fee €170\nPlease book online\ nFor more information contact Cillian Griffey email cgriffey@shannonchambe r.ie or call 061 360611\nTraining Cancellation Policy: Training courses wh ich are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 d ays of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoi ce. Cheques should be made payable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training F und through the Department of Education and Skills.\nFor further informati on please visit www.skillnets.ie\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-291@shannonchamberskillnet.com DTSTART:20170816T073000Z DTEND:20170816T090000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Management Development Breakfast Briefing DESCRIPTION:Shannon Chamber Skillnet in conjunction with the University of Limerick will be running a Certificate in Management programme in Septembe r 2017.\n\nThis Breakfast Briefing is designed to showcase the course cont ent and gives the attendee the opportunity to ask any questions of tutors and the course director. \n\nBuilding people management and leadership co mpetencies is essential in building a strong and driven workforce. This pr ogramme supports personal and professional growth whilst encouraging parti cipants to create a supportive team environment where integrity and respec t\, innovation and creativity\, ambition and a winning spirit are pillars to the successful delivery of services.\n\nThe proposed programme aims to support learners to identify innovative methods of doing business in a com petitive environment\, whether that be customer or internally facing. Part icipants will be guided to specify performance objectives to achieve perso nal and organisational improvements and to motivate their teams to achieve the company’s primary objectives. \n\nRegistration from: 7.30am\n\nCom mencement: 8am\n\nFee: Free\n\nLearning Objectives\n\nThe Programme aims to provide managers with the necessary knowledge\, skills and competencie s to become highly effective managers within their individual organisation s. The programme content covers areas of management\, including:\n‒ Mana gement &\; Leadership\n‒ Motivating the Team\n‒ Selecting the Team\ n‒ Managing Communications\n‒ Reflective Learning\n‒ Managing Perfor mance\n‒ Managing Employee Relations\n‒ Quality Management\n‒ Managi ng Change &\; Conflict\n‒ Case Study Analysis\n\nProgramme Modules &a mp\; Agenda Overview\nThis one-year (10 session) skills-based programme is suitable for public\, private and not-for-profit organisations. It provid es a sound introduction to management\, for candidates who aspire to conso lidate their existing operational experience and gain a formal management qualification. The programme will be delivered via tutor facilitated inter active workshops. While based on relevant academic theories\, concepts and techniques there will also be significant focus on individual personal de velopment and the practical application of learning within the workplace.\ n\n1 Introduction to Programme &\; Management and Leadership\n2 Managin g Communications\n3 Selecting the Team\n4 Motivating the Team\n5 Case Stud y Workshop &\; Reflective Learning Journal\n6 Managing Change and Confl ict\n7 Managing Performance\n8 Managing Employee Relations\n9 Quality Mana gement &\; Case Study Presentations\n\nThis programme is accredited to a level of NFQ Level 6\nThis programme is suitable for the following profi les:\n\n Those who aspire to or currently hold their first Supervisory/Ma nagement position.\n Those who wish to develop a range of skills includin g self-management\, team management and interpersonal skills.\n Those see king a third level qualification in management\n The programme is open to managers\, supervisors or those aspiring to a managerial role with a mini mum of two years organisational experience.\n\n \;\n\nThis Breakfast b riefing will also showcase the Diploma in Management (NFQ Level 7)  which  Atlantic Aviation Group are running\, also with a September start.\n\nTh e Diploma in Management aims to help middle managers develop themselves\, their teams and their organisation. There is a strong focus on personal de velopment in this one year programme and in enhancing a range of manageria l competencies. This course is run by the University of Limerick Kemmy Bus iness School in conjunction with the Atlantic Aviation Institute in Shanno n.\nProgramme Outcomes:\nOn completion of the programme participants will be able to:\n\n Understand and appreciate core management principles and theories\n Apply a range of management skills and techniques to manage th emselves and their teams more effectively\n Demonstrate the ability to ut ilise social confidence\, interpersonal skills and personal organisational skills in a wide range of settings\n Control stress and work-life balanc e\n Appreciate the impact of the economic environment upon the organisati on.\n\n\n \;\nFor more information contact Cillian Griffey email cgrif fey@shannonchamber.ie or call 061 360611\nShannon Chamber Skillnet is fund ed by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training Fund through the Departmen t of Education and Skills.\nFor further information please visit www.skil lnets.ie\n LOCATION:Atlantic Aviation Institute\, Shannon Industrial Estate\, Shannon\ , Clare\, Ireland GEO:52.7034519;-8.900727299999971 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Industrial Estate\, Shannon\, Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Atlantic Aviation In stitute:geo:52.7034519,-8.900727299999971 END:VEVENT BEGIN:VEVENT UID:3-309@shannonchamberskillnet.com DTSTART:20170830T093000Z DTEND:20170906T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Practical Productivity using MS Outlook DESCRIPTION:\n Would you like to have an empty inbox at the end of each da y?\n Would you like to schedule realistic days and never have to worry ab out forgetting to do or follow-up on a piece of work?\n Would you like ha ve an organised system that will help you work more effectively on a daily basis?\n\nThe “Personal Productivity using Microsoft Outlook” trainin g course will provide participants with a totally practical and workable s olution to managing their workload and time more effectively.\n\nThis is n ot a standard Time Management training course.  Although we cover ‘Time Management Best Practice’ at the beginning of the day\, unless there is a practical way of actually applying that theory\, it is just that - ‘T heory’.  Therefore the emphasis of the day is on the practical applicat ion of that theory using Microsoft Outlook as the tool.\n\nDo not let e-ma il control your day – instead you can take control through the customisa tion of MS Outlook and by using various features &\; tools within Outlo ok.  Learn how to prioritise\, set\, manage and achieve realistic goals & amp\; tasks you set for yourself. Learn how to share information with othe r users and work more effectively as a group.\n\nThis program has been des igned to provide you with the knowledge\, skills and competencies to effec tively use Outlook as your organisational tool.\n\nSUITABLE FOR\n\nAnyone who feels overwhelmed by email and workload and believes that…. “There aren’t enough hours in the day”.  For those who would like a practic al solution that can immediately be implemented on return to the office.\n \nPRE-REQUISITES\n\nAll participants should have a working knowledge of MS Outlook.\n\nFOLLOW-UP 1-1 IMPLEMENTATION (Optional)\n\nFollowing the trai ning course\, there is an option of having some 1-1 training in order to e nsure that the content of the course is actually being implemented in the workplace.  These 1-1 sessions can either take place on the phone\, or pr eferably at the person’s desk and of a1 hour duration.  There is an add itional charge for this service so you can decide yourself if you would li ke to avail of it or not.\n\nTime Management Principles\n\n You can’t c reate time\, but you can schedule it!\n Setting Goals &\; Prioritising \n Tips for getting started\n Break it down\n Prioritise - Important vs . Urgent\n Managing time – Interruptions etc.\n Work Smarter – Commu nicate &\; Delegate\n Time Stealers – What are yours\n Top 10 – T ime Management Best Practice\n\nOverview of MS Outlook Basics\n\n Shortcu ts &\; Speed Keys\n Changing View Preferences\n Navigating through ma il quickly\n Selecting &\; Forwarding Multiple Messages\n Creating an d using signatures\n Use AutoText for frequently used text\n\nCustomise M S Outlook\n\n Change Default settings to ensure Outlook is working for yo u.\n\nWorking with your Personal Calendar and Tasks\n\n Using the Calenda r &\; Tasks together as your planner\n Creating Personal Tasks / To-Do ’s\n Prioritising Tasks\n Re-dating Tasks\n Recurring Tasks\n Insert ing Hyperlinks\n Marking Tasks Complete / Moving completed tasks\n Categ orising Tasks\n Creating / Editing / Deleting Calendar Entries\n Printin g the Calendar (workable format)\n Add Colour to your calendar\n\nWorking with email\n\n Act Now! – Apply the 4 D’s to your email.\n Manage w orkload by creating tasks directly from email.\n Keep a record - Working with Folders\n Follow-up on Sent Items\n Creating Rules to act on Incomi ng and / or Outgoing Mail\n Mailbox Full? – Create a Personal Folder Fi le\n\nWorking with your Address Book\n\n Adding / Editing / Deleting Cont acts\n Add Sender to Address Book / Gather other contact information from an E-mail\n Creating Groups (Distribution Lists)\n Use contacts to stor e frequently accessed information.\n\nWorking with others / Data Collabora tion\n\n Using the Out of Office Assistant\n Scheduling Meetings with ot hers\n Delivery Options for Meeting Invitations\n Respond to Meeting Inv itations\n Cancel / Re-Schedule Meetings\n Sharing your calendar / openi ng other user’s calendars\n Accessing Group Calendars\n\nIt is 2-Day Pr ogramme \n\nMember Fee €TBC\n\n \;\n\nPlease book online\n\nFor mo re information email Cillian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancella tion fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Reg istrants who fail to attend training will be charged 100% of the full fee. \n\nPlease quote Purchase Order number if required on invoice. Cheques sh ould be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Ski llnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded from the National Training Fund thr ough the Department of Education and Skills.\n\nFor further information pl ease visit www.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-289@shannonchamberskillnet.com DTSTART:20170906T090000Z DTEND:20170907T170000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Internal Auditing - Integrated Management Systems (ISO 9001\, ISO 14001 and OHSAS 18001) DESCRIPTION:Introduction\n\n ISO 9001\, ISO 14001 and OHSAS 18001 require that an organisation conduct internal audits to determine the effectivenes s of its quality\, environmental and health and safety system.  Trained a uditors must carry out these audits.\n\n Thousands of audits are performe d each year providing little internal business benefit.   This course fo cuses on auditing for real improvement rather than just compliance.\n\n T his 2-day course is designed for personnel who wish to gain an understandi ng of ISO 9001\, ISO 14001 and OHSAS 18001 and to develop the skills neces sary to become an auditor of an integrated management system.\n\nWhat's co vered?\n\nDay 1\n\n Overview of ISO 9001\n Overview of ISO 14001\n Over view of OHSAS 18001\n Process mapping\n Evolution of occupational qualit y\, environmental and health and safety management systems\n Comparison o f occupational health and safety systems with quality and environmental ma nagement systems\n Integrated management systems (IMS)\n Planning the sy stem\n The Risk Assessment Process\n Risk Assessment case study\n Imple mentation and operation\n Checking and corrective action\n Management re view\n\nDay 2\n\n Irish and EU EHS legislation\n Quality\, Environmental and Health and Safety Auditing Skills\n The Audit Team\n The Auditing T ool Kit\n Audit Execution\n Interviewing Techniques\n Gathering Audit E vidence\n Evaluating Audit Results\n Reporting the Audit\n Post Audit A ctivities\n Process Auditing\n Preparation for conducting the audit\n R eview and reporting presentation of audit findings\n\n Who Should Attend? \n\n Environmental Health and Safety Officers and Managers\n Technical M anagers\n Environmental Manager\n Quality Managers and Auditors\n Engin eers\n Safety Representatives\n Internal Environmental and Health &\; Safety Management Systems Auditors\n\nWhat will I learn?\n\nParticipants achieve the following learning outcomes from the programme:\n\n Understan d the elements of ISO 9001\, ISO 14001 and OHSAS 18001\n Understand appli cable Irish and EU EHS legislation\n Be competent to conduct an internal quality\, environment and health and safety audit\n Understand the docume ntation required by ISO 9001\, ISO 14001 and OHSAS 18001\n Understand the responsibilities of Internal Auditors\n Be able to conduct an effective internal audit e.g. plan and organise an internal audit against the organi sation’s documented procedures and processes\n Collect and analyse evid ence objectively\n Evaluate and report the results of an internal audit\n \n \;\n\nCourse Manual\n\nDelegates will receive a very comprehensive course manual.\n\nThe Investment needed:\n\nMember Fee:  €270\n\nNon Me mber Fee:  €300\n\nPlease book online\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nTra ining Cancellation Policy: Training courses which are cancelled over 7 day s in advance of scheduled training date shall incur no cancellation fee. T raining courses which are cancelled within 7 days of scheduled training da te shall incur a cancellation fee equal to 50% of the cost. Registrants wh o fail to attend training will be charged 100% of the full fee.\n\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is fun ded by member companies and the Training Networks Programme\, an initiativ e of Skillnets funded from the National Training Fund through the Departme nt of Education and Skills.\n\nFor further information please visit www.s killnets.ie\n\n\n\n \; LOCATION:Reagecon\, Units 22/23 Shannon Free Zone\, Shannon\, Clare\, Irela nd GEO:52.7124708;-8.873067600000013 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Units 22/23 Shannon Free Zo ne\, Shannon\, Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Reagecon:geo:52. 7124708,-8.873067600000013 END:VEVENT BEGIN:VEVENT UID:3-294@shannonchamberskillnet.com DTSTART:20170912T093000Z DTEND:20170912T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Practical Productivity using MS Outlook DESCRIPTION:\n Would you like to have an empty inbox at the end of each da y?\n Would you like to schedule realistic days and never have to worry ab out forgetting to do or follow-up on a piece of work?\n Would you like ha ve an organised system that will help you work more effectively on a daily basis?\n\nThe “Personal Productivity using Microsoft Outlook” trainin g course will provide participants with a totally practical and workable s olution to managing their workload and time more effectively.\n\nThis is n ot a standard Time Management training course.  Although we cover ‘Time Management Best Practice’ at the beginning of the day\, unless there is a practical way of actually applying that theory\, it is just that - ‘T heory’.  Therefore the emphasis of the day is on the practical applicat ion of that theory using Microsoft Outlook as the tool.\n\nDo not let e-ma il control your day – instead you can take control through the customisa tion of MS Outlook and by using various features &\; tools within Outlo ok.  Learn how to prioritise\, set\, manage and achieve realistic goals & amp\; tasks you set for yourself. Learn how to share information with othe r users and work more effectively as a group.\n\nThis program has been des igned to provide you with the knowledge\, skills and competencies to effec tively use Outlook as your organisational tool.\n\nSUITABLE FOR\n\nAnyone who feels overwhelmed by email and workload and believes that…. “There aren’t enough hours in the day”.  For those who would like a practic al solution that can immediately be implemented on return to the office.\n \nPRE-REQUISITES\n\nAll participants should have a working knowledge of MS Outlook.\n\nFOLLOW-UP 1-1 IMPLEMENTATION (Optional)\n\nFollowing the trai ning course\, there is an option of having some 1-1 training in order to e nsure that the content of the course is actually being implemented in the workplace.  These 1-1 sessions can either take place on the phone\, or pr eferably at the person’s desk and of a1 hour duration.  There is an add itional charge for this service so you can decide yourself if you would li ke to avail of it or not.\n\nTime Management Principles\n\n You can’t c reate time\, but you can schedule it!\n Setting Goals &\; Prioritising \n Tips for getting started\n Break it down\n Prioritise - Important vs . Urgent\n Managing time – Interruptions etc.\n Work Smarter – Commu nicate &\; Delegate\n Time Stealers – What are yours\n Top 10 – T ime Management Best Practice\n\nOverview of MS Outlook Basics\n\n Shortcu ts &\; Speed Keys\n Changing View Preferences\n Navigating through ma il quickly\n Selecting &\; Forwarding Multiple Messages\n Creating an d using signatures\n Use AutoText for frequently used text\n\nCustomise M S Outlook\n\n Change Default settings to ensure Outlook is working for yo u.\n\nWorking with your Personal Calendar and Tasks\n\n Using the Calenda r &\; Tasks together as your planner\n Creating Personal Tasks / To-Do ’s\n Prioritising Tasks\n Re-dating Tasks\n Recurring Tasks\n Insert ing Hyperlinks\n Marking Tasks Complete / Moving completed tasks\n Categ orising Tasks\n Creating / Editing / Deleting Calendar Entries\n Printin g the Calendar (workable format)\n Add Colour to your calendar\n\nWorking with email\n\n Act Now! – Apply the 4 D’s to your email.\n Manage w orkload by creating tasks directly from email.\n Keep a record - Working with Folders\n Follow-up on Sent Items\n Creating Rules to act on Incomi ng and / or Outgoing Mail\n Mailbox Full? – Create a Personal Folder Fi le\n\nWorking with your Address Book\n\n Adding / Editing / Deleting Cont acts\n Add Sender to Address Book / Gather other contact information from an E-mail\n Creating Groups (Distribution Lists)\n Use contacts to stor e frequently accessed information.\n\nWorking with others / Data Collabora tion\n\n Using the Out of Office Assistant\n Scheduling Meetings with ot hers\n Delivery Options for Meeting Invitations\n Respond to Meeting Inv itations\n Cancel / Re-Schedule Meetings\n Sharing your calendar / openi ng other user’s calendars\n Accessing Group Calendars\n\nIt is 1-Day P rogramme and spaces are limited.\n\nMember Fee €150\n\nNon Member Fee  €170\n\nPlease book online\n\nFor more information email Cillian at cgri ffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy : Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancella tion fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\n\nPlease quote Purchase Order numb er if required on invoice. Cheques should be made payable to Shannon Cham ber Skillnet. \n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. fund ed from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-248@shannonchamberskillnet.com DTSTART:20170914T090000Z DTEND:20170914T160000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Management Development Programme DESCRIPTION:Building people management and leadership competencies is essen tial in building a strong and driven workforce. This programme supports pe rsonal and professional growth whilst encouraging participants to create a supportive team environment where integrity and respect\, innovation and creativity\, ambition and a winning spirit are pillars to the successful d elivery of services.\n\nThe proposed programme aims to support learners to identify innovative methods of doing business in a competitive environmen t\, whether that be customer or internally facing. Participants will be gu ided to specify performance objectives to achieve personal and organisatio nal improvements and to motivate their teams to achieve the company’s pr imary objectives\n\nLearning Objectives\n\nThe Programme aims to provide managers with the necessary knowledge\, skills and competencies to become highly effective managers within their individual organisations. The progr amme content covers areas of management\, including:\n‒ Management &\ ; Leadership\n‒ Motivating the Team\n‒ Selecting the Team\n‒ Managin g Communications\n‒ Reflective Learning\n‒ Managing Performance\n‒ M anaging Employee Relations\n‒ Quality Management\n‒ Managing Change &a mp\; Conflict\n‒ Case Study Analysis\n\n\n\nProgramme Modules &\; Age nda Overview\nThis one-year (9 session) skills-based programme is suitable for public\, private and not-for-profit organisations. It provides a soun d introduction to management\, for candidates who aspire to consolidate th eir existing operational experience and gain a formal management qualifica tion. The programme will be delivered via tutor facilitated interactive wo rkshops. While based on relevant academic theories\, concepts and techniqu es there will also be significant focus on individual personal development and the practical application of learning within the workplace.\n\n1 Intr oduction to Programme &\; Management and Leadership\n2 Managing Communi cations\n3 Selecting the Team\n4 Motivating the Team\n5 Case Study Worksho p &\; Reflective Learning Journal\n6 Managing Change and Conflict\n7 Ma naging Performance\n8 Managing Employee Relations\n9 Quality Management &a mp\; Case Study Presentations\n\nThis programme is accredited to a level o f NFQ Level 6\nThis programme is suitable for the following profiles:\n\n Those who aspire to or currently hold their first Supervisory/Management position.\n Those who wish to develop a range of skills including self-ma nagement\, team management and interpersonal skills.\n Those seeking a th ird level qualification in management\n The programme is open to managers \, supervisors or those aspiring to a managerial role with a minimum of tw o years organisational experience.\n \n\nAutumn Semester                   Spring Semester\n\n14 September 2017                       25 January 2018\n\n5 &\; 26 October                              15 February\n\n16 &\; 30 November                       15 March\n\n19 April\n\n \;\n\nTime: 09hoo to 16h00 e ach day\n\nThe Investment needed:\n\nMember Fee:  €1300\n\nMultiple Mem ber Fee (2 or more per person): €1200\n\nNon Member Fee:  €1500\n\nMu ltiple Non Member Fee (2 or more per person):  €1400\n\n \;\n\nPlea se book online\nFor more information contact Cillian Griffey email cgriff ey@shannonchamber.ie or call 061 360611\nTraining Cancellation Policy: Tra ining courses which are cancelled over 7 days in advance of scheduled trai ning date shall incur no cancellation fee. Training courses which are canc elled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee.\nPlease quote Purchase Order number if r equired on invoice. Cheques should be made payable to Shannon Chamber Skil lnet. \nShannon Chamber Skillnet is funded by member companies and the Tr aining Networks Programme\, an initiative of Skillnets funded from the Nat ional Training Fund through the Department of Education and Skills.\nFor f urther information please visit www.skillnets.ie\n LOCATION:University of Limerick\, Limerick\, Limerick\, Ireland GEO:52.6680204;-8.630497500000047 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Limerick\, Limerick\, Irela nd;X-APPLE-RADIUS=100;X-TITLE=University of Limerick:geo:52.6680204,-8.630 497500000047 END:VEVENT BEGIN:VEVENT UID:3-300@shannonchamberskillnet.com DTSTART:20170918T093000Z DTEND:20170918T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Effective Communication DESCRIPTION:Impactful communicate: building confidence in your message\n\nP ersuasiveness is an essential skill that the modern professional can ill-a fford to do without. Whether interacting one on one or with an audience co mmunicating effectively is one of the most powerful skills for achieving y our objectives. As organisations strive to become less hierarchical\, infl uence has become the defining characteristic of true business leaders.\n\n This course will demonstrate powerful techniques to enhance your sphere of influence by communicating a logical and credible message\, reinforced by your words and body language.\n\nDuration: 1 day\n\nWho is this course fo r?\n\n Those wishing to project a positive image of the organisation both internally and externally\n Individual contributors\, administrators\, p ersonnel from Finance\, Customer Services\, Purchasing\n Change Managers\ n\nThe Programme\n\n How to get real understanding with others\n Communi cating your message in a professional manner\n Showing respect at all tim es\n Creating an open environment for communication\n Getting your messa ge across\n The 7 Cs of clear communication – clear\, concise\, concret e\, correct\, coherent\, competent\, courteous\n Barriers to effective co mmunication – learning to break down those barriers\n Influencing techn iques – strategies to influence the behaviour of others\n Developing co llaborative working relationships\n Making a persuasive case for somethin g you want\n Gaining acceptance of your view\n Effective listening\n Un derstanding assertiveness and how it differs from aggression and submissio n\n Addressing work situations in an assertive manner\n How self-esteem affects behaviour and how to build confidence\n How to say what you mean without causing offence\n The importance of body language in communicatio n\n Avoiding conflict and managing it when it arises\n Giving and receiv ing feedback/praise and constructive criticism\n Written communication – top tips on email etiquette\n Achieving win-win\n\nHow will you learn ?\n\nThis course involves an interactive workshop format and will consist of a mix of:\n\n Teaching by an expert trainer using a variety of quality learning materials\n Group and Individual learning activities\n Group d iscussion\n Discussion of real-life work scenarios\n\nIt is 1-Day Progra mme and spaces are limited.\n\nMember Fee €152\n\nNon Member Fee €18 0\n\nPlease book online\n\nFor more information email Cillian at cgriffey@ shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy: Tr aining courses which are cancelled over 7 days in advance of scheduled tra ining date shall incur no cancellation fee. Training courses which are can celled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training wil l be charged 100% of the full fee.\n\nPlease quote Purchase Order number i f required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded f rom the National Training Fund through the Department of Education and Ski lls.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-299@shannonchamberskillnet.com DTSTART:20170919T130000Z DTEND:20170919T140000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Sales prospecting Lunch and Learn Seminar DESCRIPTION:Sales prospecting and the importance of developing a follow up process.\n\n10 years ago it took 3.68 cold call attempts to reach a prospe ct\, today it takes 8. \n\nResearch shows that up to 80% of sales opportu nities are ignored by salespeople in a company.\n\nWhy have a follow up pr ocess?  Quite simply\, there is staggering potential for you to improve y our sales performance.\n\nAccording to Forrester Research Companies that e xcel at lead nurturing: \n\nGenerate 50% more sales ready opportunities a t 33% lower cost per opportunity.\n\nIn this lunch and learn discover:\n\n The key to prospecting effectively.\n\nThe importance of having a follow u p process.\n\nWho to nurture?\n\nHow to nurture them?\n\nSeminar Speaker:\ n\n\n\n \;\n\nPatrick O'Sullivan is a Sales Consultant and Coach with Insthinktive Sales Leadership.\n\nHe has over 12 years experience in runni ng his own businesses\, 8 years in Sales and Marketing roles and over 5 ye ars Board Level experience.\n\nInsthinktive work with ambitious Irish Comp anies that are serious about driving their sales to the next level by:\n\n 1) Implementing a dynamic sales process for the team\n\n2) Developing a wo rld class sales pipeline management system with the ability to forecast ac curately.\n\n3) Measuring the sales performance of the team and creating a culture of high performers. \n\n \;\n\nDuration: 1 Hour\n\nFee: Free \n\nLunch will be available from 12.30pm with the seminar commencing at 1p m sharp.\n\n \;\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an ini tiative of Skillnets funded from the National Training Fund through the De partment of Education and Skills.\n\nFor further information please visit  www.skillnets.ie\n\n LOCATION:Board Room\, Shannon Chamber\, Unit B9\, Skycourt Shopping Centre\ , Shannon\, Co Clare\, Ireland GEO:52.7104578;-8.879648999999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Unit B9\, Skycourt Shopping Centre\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Board Ro om\, Shannon Chamber:geo:52.7104578,-8.879648999999972 END:VEVENT BEGIN:VEVENT UID:3-301@shannonchamberskillnet.com DTSTART:20170925T093000Z DTEND:20170925T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Effective Communication (4 Places remaining) DESCRIPTION:Impactful communicate: building confidence in your message\n\nP ersuasiveness is an essential skill that the modern professional can ill-a fford to do without. Whether interacting one on one or with an audience co mmunicating effectively is one of the most powerful skills for achieving y our objectives. As organisations strive to become less hierarchical\, infl uence has become the defining characteristic of true business leaders.\n\n This course will demonstrate powerful techniques to enhance your sphere of influence by communicating a logical and credible message\, reinforced by your words and body language.\n\nDuration: 1 day\n\nWho is this course fo r?\n\n Those wishing to project a positive image of the organisation both internally and externally\n Individual contributors\, administrators\, p ersonnel from Finance\, Customer Services\, Purchasing\n Change Managers\ n\nThe Programme\n\n How to get real understanding with others\n Communi cating your message in a professional manner\n Showing respect at all tim es\n Creating an open environment for communication\n Getting your messa ge across\n The 7 Cs of clear communication – clear\, concise\, concret e\, correct\, coherent\, competent\, courteous\n Barriers to effective co mmunication – learning to break down those barriers\n Influencing techn iques – strategies to influence the behaviour of others\n Developing co llaborative working relationships\n Making a persuasive case for somethin g you want\n Gaining acceptance of your view\n Effective listening\n Un derstanding assertiveness and how it differs from aggression and submissio n\n Addressing work situations in an assertive manner\n How self-esteem affects behaviour and how to build confidence\n How to say what you mean without causing offence\n The importance of body language in communicatio n\n Avoiding conflict and managing it when it arises\n Giving and receiv ing feedback/praise and constructive criticism\n Written communication – top tips on email etiquette\n Achieving win-win\n\nHow will you learn ?\n\nThis course involves an interactive workshop format and will consist of a mix of:\n\n Teaching by an expert trainer using a variety of quality learning materials\n Group and Individual learning activities\n Group d iscussion\n Discussion of real-life work scenarios\n\nIt is 1-Day Progra mme and spaces are limited.\n\nMember Fee €152\n\nNon Member Fee €18 0\n\nPlease book online\n\nFor more information email Cillian at cgriffey@ shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy: Tr aining courses which are cancelled over 7 days in advance of scheduled tra ining date shall incur no cancellation fee. Training courses which are can celled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to attend training wil l be charged 100% of the full fee.\n\nPlease quote Purchase Order number i f required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded f rom the National Training Fund through the Department of Education and Ski lls.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-293@shannonchamberskillnet.com DTSTART:20170926T080000Z DTEND:20170926T091500Z DTSTAMP:20260407T101349Z URL: SUMMARY:General Data Protection Regulation (GDPR) Workshop DESCRIPTION:Are you prepared for GDPR?\n\nThe General Data Protection Regul ation (GDPR) comes into force in May 2018. It is the latest development i n the current EU agenda to safeguard its citizens and their private infor mation. The GDPR introduces new rights for individuals and strengthens ex isting protections. This new regulation imposes stricter requirements on all business activities involving data. Whether you are a data controller or a data processor\, the GDPR will have a significant impact on your bus iness and the clock is ticking. The GDPR supersedes the existing Irish Da ta Protection Acts and expands\nthe obligations already in place. Regulat ory changes require prompt consideration and critical assessment by organ isations in order to understand their effects on business operations. Amen ded business practices\, supported by IT systems and operational processe s will be required to achieve compliance with this new regulation.\nWith the data protection legal landscape evolving rapidly it presents many chal lenges for businesses\, government and public authorities\, in particular for consumer facing businesses\, online businesses\, those in the financ ial services sector or organisations in possession of sensitive personal data. The potential severity of fines for data breaches and non-complianc e with regulation was significantly increased to €20 million or 4% of g roup turnover\, whichever is greater. Organisations will have to move quic kly to avoid potentially large fines for non-compliance. \n\nShannon Cha mber Skillnet and ulearning Skillnet in conjunction with Grant Thornton wi ll be running a free workshop\, which will cover the following topics:-\n \n Overview of GDPR\n A breakdown of the Key GDPR requirements\n A disc ussion on the potential impact of those requirements on operations\n A di scussion on the strategy that an organisation can implement in order to be come GDPR compliant\n A practical discussion on GDPR and its impacts usin g existing case studies and in response to specific requirements of the at tendees\n Specific focus on some key areas such as Data protection Impact Assessments\, security breach notifications\, data asset inventories\, Da ta subject rights\,  and accountability\n\n \;\nThis workshop is Free of Charge \nRegistration from 7.45 am \nIn conjunction with\n \n \ ;\n\nShannon Chamber Skillnet is funded by member companies and the Traini ng Networks Programme\, an initiative of Skillnets funded from the Nationa l Training Fund through the Department of Education and Skills.\n\nFor fur ther information please visit www.skillnets.ie\n\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-305@shannonchamberskillnet.com DTSTART:20171002T093000Z DTEND:20171002T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Performance Appraisal Skills (Fully Booked) DESCRIPTION:Workshop Aims\n\nPerformance Appraisals provide an opportunity to review and discuss performance against last year’s objectives\, agree the objectives for the coming year\; review competencies required and cre ate a development plan for the coming year.  It is about discussing\, ack nowledging and showing recognition for performance and achievements along with discussing areas of improvement and development.   When appraisals are managed and conducted well they become motivating for the staff member .  This programme is designed to give the participants the necessary know ledge\, skills and attitudes required to effectively prepare and conduct s taff appraisals.\n\n\nWorkshop Objectives\nBy the end of the programme you will\n\n \nRecognise the benefits of preparing for and conducting motiva ting appraisals to guide progress\, increase productivity and employee sat isfaction\n\n \nBe able to discuss key success factors and how to achieve them\n\n \nKnow how to prepare for appraisal meetings effectively and ma nage the conversation\n\n \nHave practiced the necessary skills for condu cting effective appraisals and developed your action plan\n\n\nWorkshop Fo rmat\nThe programme will be highly participative and include discussions\, exercises and practice to address the objectives.  The participants will be encouraged to interact and discuss the relevant areas to ensure that k nowledge and skills are developed. \nWorkshop Content\n\n \nIntroduction and course objectives: Explore participants’ experiences of performance appraisals covering the benefits of the appraisal meeting.   Discussion s will lead into identifying the ideal outcomes\, tangible and intangible\ , along with concerns and difficulties the participants might experience i n achieving these outcomes.   \n\n \nPreparation for the meeting:  Thi s section will include\n\n \nThe importance of preparation for both the a ppraiser and appraisee\; how to prepare effectively using the appraisal fo rms\; how to structure the meeting\; how to give feedback constructively\n \n \nHow to avoid common appraisal errors through effective preparation\n \n \nHow to open the meeting to encourage open discussions\; manage diffe rent behaviours\; how to close the meeting\n\n \nManaging other concerns that the participants raised at the start of the course\n\n\n\n \nDuring the meetings: This section will discuss the importance of recognising acco mplishments\; listening to understand\, asking questions and awareness of body language\; creating a supportive versus a defensive environment\; usi ng competency framework and inquiring questions to invite self-appraisal\ ; focusing on performance and not personality\; developing personal develo pment plan.\n\n \nSkill development: As many people are very apprehensive about conducting performance appraisals short mock-appraisals will be con ducted with the participants using your appraisal documents.  The mock-ap praisals will be debriefed and following this the participants will discus s their learning’s and how they will develop the skills required to ensu re consistency of approach.\n\n\n \;\n\nMember Fee:  €109\n\nNon Me mber Fee:  €139\n\nPlease book online\n\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or call 061 360611\n\nTra ining Cancellation Policy: Training courses which are cancelled over 7 day s in advance of scheduled training date shall incur no cancellation fee. T raining courses which are cancelled within 7 days of scheduled training da te shall incur a cancellation fee equal to 50% of the cost. Registrants wh o fail to attend training will be charged 100% of the full fee.\n\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Skillnet is fun ded by member companies and the Training Networks Programme\, an initiativ e of Skillnets funded from the National Training Fund through the Departme nt of Education and Skills.\n\nFor further information please visit www.s killnets.ie\n\n LOCATION:Shannon Chamber of Commerce\, Skycourt\, Shannon\, Clare\, Ireland GEO:52.7104578;-8.879648999999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Skycourt\, Shannon\, Clare\ , Ireland;X-APPLE-RADIUS=100;X-TITLE=Shannon Chamber of Commerce:geo:52.71 04578,-8.879648999999972 END:VEVENT BEGIN:VEVENT UID:3-295@shannonchamberskillnet.com DTSTART:20171004T093000Z DTEND:20171004T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Basics-Essential Skills Level 1 (1 place remains) DESCRIPTION:This course is suitable for anyone new to Microsoft Excel and a lso for those who may currently use Excel from time to time but have a lim ited working knowledge of the application. \n\nOver one day\, we will cov er all of the essential topics required to use Excel effectively on a day- to-day basis including: data entry\, formatting\, changing page settings & amp\; writing formulas.  We will also look at shortcuts and quicker ways of performing everyday tasks and concentrate on common problem areas such as working with longer lists\, error checking etc.\nMain Topics\nExcel Bas ics\nEntering / Editing Data\nExcel Essentials\nFormatting\nViewing and Mo difying Worksheets\nFormulae and Functions\nCustom Lists\nGetting Help\nIt is 1-Day Programme and spaces are limited.\nMember Fee €150\nNon Membe r Fee €170\nPlease book online\nFor more information contact Cillian Gri ffey email cgriffey@shannonchamber.ie or call 061 360611\nTraining Cancell ation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training cours es which are cancelled within 7 days of scheduled training date shall incu r a cancellation fee equal to 50% of the cost. Registrants who fail to att end training will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Sha nnon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member com panies and the Training Networks Programme\, an initiative of Skillnets fu nded from the National Training Fund through the Department of Education a nd Skills.\nFor further information please visit www.skillnets.ie\n LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-310@shannonchamberskillnet.com DTSTART:20171004T173000Z DTEND:20171004T201500Z DTSTAMP:20260407T101349Z URL: SUMMARY:Strategic marketing case discussion for Senior Leaders DESCRIPTION:Are you in the best position for growth?\n\nShannon Chamber Ski llnet in conjunction with the  Timoney Leadership Institute are organisin g a strategic marketing case discussion for Senior Leaders. \n\nClick the below link for a complete outline\;\n\nStrategic Marketing with Dr. Joe P ons Session outline\n\nInteractive Case Study Discussion\n\n Join us for an insightful evening of executive learning using the Harvard Case study a pproach. \n Explore a real and practical dilemma facing a leader focused on sustaining brand values in the face of strengthening competition\n Th rough private study\, discussion with peer leaders and a robust debate wit h a world class professor\, you will gain leadership insights that you can apply to your organisation now.\n\nClick the image below to view and read text. \n\n\n\nMember Fee €300\n\nNon Member Fee €400\n\n \;\nL ongchamp’s Le Pliage is one of the fashion world’s most successful pro ducts\, a cultural icon across the globe. But managing the low priced\, ny lon handbag is challenging as Longchamp tries to move its brand upmarket i nto higher priced\, luxury leather goods. How much should Longchamp focus on Le Pliage versus its leather handbags? How should the subbrand be distr ibuted\, merchandised\, priced\, and promoted? How does Le Pliage both con tribute to and detract from Longchamp’s brand equity?\nPlease book onlin e\n\nTraining Cancellation Policy: Training courses which are cancelled o ver 7 days in advance of scheduled training date shall incur no cancellati on fee. Training courses which are cancelled within 7 days of scheduled tr aining date shall incur a cancellation fee equal to 50% of the cost. Regis trants who fail to attend training will be charged 100% of the full fee.\n \nFor more information contact Cillian Griffey email cgriffey@shannonchamb er.ie or call 061 360611\n\nShannon Chamber Skillnet is funded by member c ompanies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.\n\nFor further information please visit www.skillnets.ie\n\n LOCATION:Bunratty Castle Hotel\, Bunratty\, Co Clare\, Ireland GEO:52.698874;-8.811128300000064 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Bunratty\, Co Clare\, Irela nd;X-APPLE-RADIUS=100;X-TITLE=Bunratty Castle Hotel:geo:52.698874,-8.81112 8300000064 END:VEVENT BEGIN:VEVENT UID:3-304@shannonchamberskillnet.com DTSTART:20171005T093000Z DTEND:20171005T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Effectively Managing Discipline and Grievance DESCRIPTION:Course Description:\n\nThis course focuses on providing partici pants with the necessary knowledge and skills to follow fair procedures wh ile addressing the complex area of discipline and grievance. The participa nts learn to manage and overcome issues related to discipline and grievanc e in the workplace whilst adhering to the relevant employment legislation and codes of practice.\n\n \;\n\nCourse Objective: \n\nOn completing t he Effectively Managing Discipline and Grievance training course\, the par ticipants will:\n\n Understand the main provisions of the Unfair Dismissa ls Acts\, 2015 in relation to disciplinary procedures\n Know an employee ’s rights in the disciplinary procedure and have a set of steps to follo w to ensure compliance with appropriate procedures – from investigation to hearing\n Be equipped to manage employee underperformance\, misconduct or non-attendance at work in a legal and fair manner\n Understand the pr ovisions of the Code of Practice in relation to disciplinary and grievance matters\n Understand the importance of having a grievance procedure\n B e advised how to conduct a grievance hearing and manage formal workplace g rievances\n\n \;\n\nCourse Content:\n\n Overview of Relevant Employme nt Legislation and Codes of Practice\n Best Practice to conduct Disciplin ary Procedure\n Investigation V Disciplinary Hearing\n Addressing Conduc t\, Capability and Competence\n Key steps in managing Gross Misconduct\n The Grievance Procedure and its practical steps\n\n \;\n\nWho Should Attend?\n\nThe Effectively Managing Discipline and Grievance training cour se is most relevant to HR Practitioners\, People Managers and Business Own ers.\n\nOur Approach:\n\nHighly Participative- with use of Case Studies\n\ nInteractive- Exercises and Role Plays\n\nIndividual- Group Activities and Group Discussions\n\nEach participant will be provided with comprehensive training materials during the course.\n\n \;\n\nSpeaker Profile\n Sar ah Fagan\, BA\, PGDip Employment Law\, PGDip Conflict &\; Dispute Resol ution Studies\, is an experienced Human Resource and Employment Law practi tioner involved in all manner of investigative and conciliation practices. She has extensive experience in Unionised environments having come from a background in Industrial Relations with one of Ireland’s largest second ary teachers union. \n\n \n\nAdare Human Resource Management leading expe rts in Employment Law\, Industrial Relations and best practice in Human Re source Management\, offering both one off project based consultancy servic es and retainer support services for organisations requiring HR and Employ ment Law support on an on-going basis. The team of Adare have extensive ba ckgrounds in the Private and Public Sectors\, Financial and Professional S ervices and Community and Charitable Sectors.\n\n \n\n It is 1-Day Prog ramme and spaces are limited.\nMember Fee €200\nNon Member Fee €250\n& nbsp\;\nPlease book online\nFor more information contact Cillian Griffey e mail cgriffey@shannonchamber.ie or call 061 360611\nTraining Cancellation Policy: Training courses which are cancelled over 7 days in advance of sch eduled training date shall incur no cancellation fee. Training courses whi ch are cancelled within 7 days of scheduled training date shall incur a ca ncellation fee equal to 50% of the cost. Registrants who fail to attend tr aining will be charged 100% of the full fee.\nPlease quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon C hamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. fun ded from the National Training Fund through the Department of Education an d Skills.\nFor further information please visit www.skillnets.ie\n\n  LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, Ireland GEO:52.69063999999999;-8.917079999999942 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\, Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge o:52.69063999999999,-8.917079999999942 END:VEVENT BEGIN:VEVENT UID:3-327@shannonchamberskillnet.com DTSTART:20171012T093000Z DTEND:20171026T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Fisrt Aid Response &\; Fire Warden DESCRIPTION:First Aid Refresher course x 4 Attendees\n\nFirst Aiders given the skills and knowledge to provide care at an accident until arrival of e mergency services. The course is focused mainly on practical skills and sc enario training\, this was backed up with theory sessions to provide the s olid foundation of knowledge and understanding.\n\nFAR – First Aid Respo nder x 2 Attendees\n\nCovered all aspects of the occupational first-aid re quirements for places of work to include dealing with life-threatening or potentially life threatening conditions until the arrival of emergency med ical services.\n\nFire Warden X 1 Attendee\n\nThere is a legal requirement on employers to prepare an Emergency Plan that outlines how the workplace will be evacuated in the event of a fire outbreak. Fire Wardens are desig nated the responsibility of executing this plan in an emergency situation. The Fire Warden course aims to inform Fire Wardens of their responsibilit ies in running a fire drill effectively and safely. It also details the st eps involved in developing an emergency Plan for the workplace\, in the ev ent that one does not currently exist.\n\n \;\n\nShannon Chamber Skill net is funded by member companies and the Training Networks Programme\, an initiative of Skillnets funded from the National Training Fund through th e Department of Education and Skills.\n\nFor further information please vi sit www.skillnets.ie\n\n LOCATION:TBC\, TBC\, Shannon\, Ireland GEO:52.7124708;-8.873067600000013 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBC\, Shannon\, Ireland;X-A PPLE-RADIUS=100;X-TITLE=TBC:geo:52.7124708,-8.873067600000013 END:VEVENT BEGIN:VEVENT UID:3-320@shannonchamberskillnet.com DTSTART:20171018T080000Z DTEND:20171018T160000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Become chosen ‘One of Seven’ for personal and business growth DESCRIPTION:‘Power of Seven’ or PO7 involves seven non-competing SME bu siness owners meeting every second month in a totally confidential setting with professional facilitation. They exchange experiences and ideas in a structured way to help overcome their most critical issues\, and identify opportunities for growth. Members provide each other with dispassionate an d unbiased feedback\, advice\, ideas and sometimes challenge. It’s like having your own personal board of advisors to help you.\n\nKinvara-based B arry Walsh is a highly experienced SME strategy and management development consultant\, trainer\, and coach who set up PO7 nine years ago. Many succ essful groups have since been established.\n\n\n\n \;\n\nShannon Chamb er Skillnet is funded by member companies and the Training Networks Progra mme\, an initiative of Skillnets funded from the National Training Fund th rough the Department of Education and Skills.\n\nFor further information p lease visit www.skillnets.ie\n\n\n\n \; END:VEVENT BEGIN:VEVENT UID:3-319@shannonchamberskillnet.com DTSTART:20171019T093000Z DTEND:20171019T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Practical Productivity using MS Outlook (Fully Booked) DESCRIPTION:\n Would you like to have an empty inbox at the end of each da y?\n Would you like to schedule realistic days and never have to worry ab out forgetting to do or follow-up on a piece of work?\n Would you like ha ve an organised system that will help you work more effectively on a daily basis?\n\nThe “Personal Productivity using Microsoft Outlook” trainin g course will provide participants with a totally practical and workable s olution to managing their workload and time more effectively.\n\nThis is n ot a standard Time Management training course.  Although we cover ‘Time Management Best Practice’ at the beginning of the day\, unless there is a practical way of actually applying that theory\, it is just that - ‘T heory’.  Therefore the emphasis of the day is on the practical applicat ion of that theory using Microsoft Outlook as the tool.\n\nDo not let e-ma il control your day – instead you can take control through the customisa tion of MS Outlook and by using various features &\; tools within Outlo ok.  Learn how to prioritise\, set\, manage and achieve realistic goals & amp\; tasks you set for yourself. Learn how to share information with othe r users and work more effectively as a group.\n\nThis program has been des igned to provide you with the knowledge\, skills and competencies to effec tively use Outlook as your organisational tool.\n\nSUITABLE FOR\n\nAnyone who feels overwhelmed by email and workload and believes that…. “There aren’t enough hours in the day”.  For those who would like a practic al solution that can immediately be implemented on return to the office.\n \nPRE-REQUISITES\n\nAll participants should have a working knowledge of MS Outlook.\n\nFOLLOW-UP 1-1 IMPLEMENTATION (Optional)\n\nFollowing the trai ning course\, there is an option of having some 1-1 training in order to e nsure that the content of the course is actually being implemented in the workplace.  These 1-1 sessions can either take place on the phone\, or pr eferably at the person’s desk and of a1 hour duration.  There is an add itional charge for this service so you can decide yourself if you would li ke to avail of it or not.\n\nTime Management Principles\n\n You can’t c reate time\, but you can schedule it!\n Setting Goals &\; Prioritising \n Tips for getting started\n Break it down\n Prioritise - Important vs . Urgent\n Managing time – Interruptions etc.\n Work Smarter – Commu nicate &\; Delegate\n Time Stealers – What are yours\n Top 10 – T ime Management Best Practice\n\nOverview of MS Outlook Basics\n\n Shortcu ts &\; Speed Keys\n Changing View Preferences\n Navigating through ma il quickly\n Selecting &\; Forwarding Multiple Messages\n Creating an d using signatures\n Use AutoText for frequently used text\n\nCustomise M S Outlook\n\n Change Default settings to ensure Outlook is working for yo u.\n\nWorking with your Personal Calendar and Tasks\n\n Using the Calenda r &\; Tasks together as your planner\n Creating Personal Tasks / To-Do ’s\n Prioritising Tasks\n Re-dating Tasks\n Recurring Tasks\n Insert ing Hyperlinks\n Marking Tasks Complete / Moving completed tasks\n Categ orising Tasks\n Creating / Editing / Deleting Calendar Entries\n Printin g the Calendar (workable format)\n Add Colour to your calendar\n\nWorking with email\n\n Act Now! – Apply the 4 D’s to your email.\n Manage w orkload by creating tasks directly from email.\n Keep a record - Working with Folders\n Follow-up on Sent Items\n Creating Rules to act on Incomi ng and / or Outgoing Mail\n Mailbox Full? – Create a Personal Folder Fi le\n\nWorking with your Address Book\n\n Adding / Editing / Deleting Cont acts\n Add Sender to Address Book / Gather other contact information from an E-mail\n Creating Groups (Distribution Lists)\n Use contacts to stor e frequently accessed information.\n\nWorking with others / Data Collabora tion\n\n Using the Out of Office Assistant\n Scheduling Meetings with ot hers\n Delivery Options for Meeting Invitations\n Respond to Meeting Inv itations\n Cancel / Re-Schedule Meetings\n Sharing your calendar / openi ng other user’s calendars\n Accessing Group Calendars\n\nIt is 2-Day Pr ogramme \n\nMember Fee €TBC\n\n \;\n\nPlease book online\n\nFor mo re information email Cillian at cgriffey@shannonchamber.ie or call 061 360 611\n\nTraining Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancella tion fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Reg istrants who fail to attend training will be charged 100% of the full fee. \n\nPlease quote Purchase Order number if required on invoice. Cheques sh ould be made payable to Shannon Chamber Skillnet. \n\nShannon Chamber Ski llnet is funded by member companies and the Training Networks Programme\, an initiative of Skillnets Ltd. funded from the National Training Fund thr ough the Department of Education and Skills.\n\nFor further information pl ease visit www.skillnets.ie\n\n END:VEVENT BEGIN:VEVENT UID:3-296@shannonchamberskillnet.com DTSTART:20171024T093000Z DTEND:20171024T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Intermediate DESCRIPTION:This course is suitable for those who are currently using MS Ex cel on a regular basis but may not have attended formal training recently or may never have attended training. It is also the next step for those wh o have already completed Excel Level One and would like to explore further functionality available within MS Excel. You should have a good working k nowledge of Excel before attending this training\, if this is not the case \, please complete the Excel Level One course prior to attending this Leve l Two programme.\n\nThe day will begin with an overview of some of the Lev el One topics. This will act as a recap for those who have already attende d Level One\, and will ensure that the experienced users who have not atte nded Level One become more aware of the use of Speed Keys etc. We will the n cover some of the intermediate topics – working with and linking multi ple worksheets\, creating charts\, managing lists (Sorting &\; AutoFilt er) among some other options.\nMain Topics\n\n\n Excel Basics (An Overvie w)\n Formatting\n Viewing and Modifying Worksheets\n Formulae and Funct ions\n Custom Lists\n Working with Multiple Worksheets\n Charts and Dra wing Tools\n Database Features\n Working with Dates\n\nIt is 1-Day Prog ramme and spaces are limited.\nMember Fee €130\nNon Member Fee €170\nP lease book online\nFor more information contact Cillian Griffey\, email cg riffey@shannonchamber.ie or call 061 360611\nTraining Cancellation Policy: Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellat ion fee equal to 50% of the cost. Registrants who fail to attend training will be charged 100% of the full fee. Please quote Purchase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and th e Training Networks Programme\, an initiative of Skillnets funded from the National Training Fund through the Department of Education and Skills.\nF or further information please visit www.skillnets.ie\n LOCATION:The Oakwood Hotel\, Airport Road\, Shannon\, Co. Clare\, Ireland GEO:52.71178977045635;-8.87602835495602 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Airport Road\, Shannon\, Co . Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Oakwood Hotel:geo:52.7117 8977045635,-8.87602835495602 END:VEVENT BEGIN:VEVENT UID:3-317@shannonchamberskillnet.com DTSTART:20171025T093000Z DTEND:20171025T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Basics-Essential Skills Level 1 (Fully Booked) DESCRIPTION:This course is suitable for anyone new to Microsoft Excel and a lso for those who may currently use Excel from time to time but have a lim ited working knowledge of the application. \n\nOver one day\, we will cov er all of the essential topics required to use Excel effectively on a day- to-day basis including: data entry\, formatting\, changing page settings & amp\; writing formulas.  We will also look at shortcuts and quicker ways of performing everyday tasks and concentrate on common problem areas such as working with longer lists\, error checking etc.\nMain Topics\nExcel Bas ics\nEntering / Editing Data\nExcel Essentials\nFormatting\nViewing and Mo difying Worksheets\nFormulae and Functions\nCustom Lists\nGetting Help\nIt is 1-Day Programme and spaces are limited.\nPlease book online\nFor more information contact Cillian Griffey email cgriffey@shannonchamber.ie or c all 061 360611\nTraining Cancellation Policy: Training courses which are c ancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of sc heduled training date shall incur a cancellation fee equal to 50% of the c ost. Registrants who fail to attend training will be charged 100% of the f ull fee.\nPlease quote Purchase Order number if required on invoice. Chequ es should be made payable to Shannon Chamber Skillnet. \nShannon Chamber Skillnet is funded by member companies and the Training Networks Programme \, an initiative of Skillnets funded from the National Training Fund throu gh the Department of Education and Skills.\nFor further information please visit www.skillnets.ie\n LOCATION:TBC\, TBC\, Shannon\, Ireland GEO:52.7124708;-8.873067600000013 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBC\, Shannon\, Ireland;X-A PPLE-RADIUS=100;X-TITLE=TBC:geo:52.7124708,-8.873067600000013 END:VEVENT BEGIN:VEVENT UID:3-324@shannonchamberskillnet.com DTSTART:20171107T093000Z DTEND:20171107T163000Z DTSTAMP:20260407T101349Z URL: SUMMARY:Microsoft Excel Intermediate (Fully Booked) DESCRIPTION:This course is suitable for those who are currently using MS Ex cel on a regular basis but may not have attended formal training recently or may never have attended training.  It is also the next step for those who have already completed Excel Level One and would like to explore furth er functionality available within MS Excel. You should have a good working knowledge of Excel before attending this training\, if this is not the ca se\, please complete the Excel Level One course prior to attending this Le vel Two programme.\nThe day will begin with an overview of some of the Lev el One topics.  This will act as a recap for those who have already atten ded Level One\, and will ensure that the experienced users who have not at tended Level One become more aware of the use of Speed Keys etc.  We will then cover some of the intermediate topics – working with and linking m ultiple worksheets\, creating charts\, managing lists (Sorting &\; Auto Filter) among some other options.\nMain Topics\nExcel Basics (An Overview) \nFormatting\nViewing and Modifying Worksheets\nFormulae and Functions\nCu stom Lists\nWorking with Multiple Worksheets\nCharts and Drawing Tools\nDa tabase Features\nWorking with Dates\n\nIt is 1-Day Programme and spaces a re limited.\nPlease book online\nFor more information contact Cillian Grif fey email cgriffey@shannonchamber.ie or call 061 360611\nTraining Cancella tion Policy: Training courses which are cancelled over 7 days in advance o f scheduled training date shall incur no cancellation fee. Training course s which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who fail to atte nd training will be charged 100% of the full fee.\nPlease quote Purchase O rder number if required on invoice. Cheques should be made payable to Shan non Chamber Skillnet. \nShannon Chamber Skillnet is funded by member comp anies and the Training Networks Programme\, an initiative of Skillnets fun ded from the National Training Fund through the Department of Education an d Skills.\nFor further information please visit www.skillnets.ie\n LOCATION:TBC\, TBC\, Shannon\, Ireland GEO:52.7124708;-8.873067600000013 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBC\, Shannon\, Ireland;X-A PPLE-RADIUS=100;X-TITLE=TBC:geo:52.7124708,-8.873067600000013 END:VEVENT END:VCALENDAR