BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//wp-events-plugin.com//7.2.3.1//EN
BEGIN:VEVENT
UID:3-582@shannonchamberskillnet.com
DTSTART:20200211T093000Z
DTEND:20200212T163000Z
DTSTAMP:20260624T020324Z
URL:
SUMMARY:Frontline Management (Fully Subscribed)
DESCRIPTION:Enhance the Performance of your Team as a Front-Line Manager\nP
 eople are the most valuable resource in every organisation and therefore t
 he role of the Front-Line Manager is vital. However\, for Front Line Manag
 ers in organisations today\, overseeing work-flow is not enough\, instead 
 they need to inspire and develop their people\, deal with change\, handle 
 difficult situations\, control performance and mentor their teams. This tw
 o-day programme is focused on providing all the skills required to be an e
 xcellent Front-Line Manager and so improve overall performance and product
 ivity.\n\nOn completion of this programme\, participants will have acquire
 d a range of best practice management skills to ensure success in managing
  others - as well as themselves.\n\nThis programme is aimed at individuals
  who wish to:\n\n 	Implement the skills of effective people management\n 	
 Acquire a range of management skills\n 	Develop excellent communication an
 d interpersonal skills\n 	Demonstrate confidence to deal with challenging 
 situations as they arise\n 	Build a culture of co-operation through talent
  management techniques\n\nThe Programme:\n\nDAY 1 - COMMUNICATION\n\n 	You
 r role and responsibility as a Front-Line Manager\n 	The traits of an effe
 ctive Front-Line Manager\n 	Communication styles and techniques – recogn
 ising styles and adapting communication accordingly\n 	Barriers to effecti
 ve communication\n 	Communicating difficult messages – effective listeni
 ng\n 	The benefits of a positive attitude\n 	Personality profiling – rec
 ognising how to communicate and negotiate with different personality types
  (Kiersey\n\n\n\n\n\n\n\n\nDAY 2 – LEADERSHIP/MOTIVATION\n\n 	Characteri
 stics and styles of leadership\n 	Understanding leadership styles and valu
 es\n 	The importance of leading – task\, team\, individual\n 	Evaluating
  your management style\n 	Managing others to bring out the best\n 	Effecti
 ve and confident delegation\n 	Being a good motivator in your role\n 	Moti
 vating factors other than monetary\n 	Managing performance and under perfo
 rmance\n 	Key components of the performance planning process\n 	The purpos
 e and scope of feedback – giving and receiving same\n\nPlease book onlin
 e\n\nMember €290\n\nNon-Member €330\n\nFor more information email admi
 n@shannonchamber.ie or call 061 475 854\n\nPlease quote Purchase Order num
 ber if required on invoice. Cheques should be made payable to Shannon Cha
 mber Skillnet. \n\nTraining Cancellation Policy: Registrants who cancel o
 ver 7 days in advance of scheduled training date shall incur no cancellati
 on fee. Registrants who cancel within 7 days of scheduled training date sh
 all incur a cancellation fee equal to 50% of the cost. Registrants who giv
 e less than 24 hours notice or fail to attend training will be charged 100
 % of the full fee.\n\nFor further information please visit www.skillnetire
 land.ie\n\n
LOCATION:Radisson Blu Hotel & Spa\, Ennis Road\, Limerick\, Ireland
GEO:52.67348759999999;-8.668184600000018
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ennis Road\, Limerick\, Ire
 land;X-APPLE-RADIUS=100;X-TITLE=Radisson Blu Hotel & Spa:geo:52.6734875999
 9999,-8.668184600000018
END:VEVENT
END:VCALENDAR