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UID:3-512@shannonchamberskillnet.com
DTSTART:20190911T093000Z
DTEND:20190912T163000Z
DTSTAMP:20260407T121735Z
URL:
SUMMARY:Frontline Management
DESCRIPTION:Enhance the Performance of your Team as a Front-Line Manager\n\
 nPeople are the most valuable resource in every organisation and therefore
  the role of the Front-Line Manager is vital. However\, for Front Line Man
 agers in organisations today\, overseeing work-flow is not enough\, instea
 d they need to inspire and develop their people\, deal with change\, handl
 e difficult situations\, control performance and mentor their teams. This 
 two-day programme is focused on providing all the skills required to be an
  excellent Front-Line Manager and so improve overall performance and produ
 ctivity.\n\nOn completion of this programme\, participants will have acqui
 red a range of best practice management skills to ensure success in managi
 ng others - as well as themselves.\n\nThis programme is aimed at individua
 ls who wish to:\n\n 	Implement the skills of effective people management\n
  	Acquire a range of management skills\n 	Develop excellent communication 
 and interpersonal skills\n 	Demonstrate confidence to deal with challengin
 g situations as they arise\n 	Build a culture of co-operation through tale
 nt management techniques\n\nThe Programme:\n\nDAY 1 - COMMUNICATION\n\n 	Y
 our role and responsibility as a Front-Line Manager\n 	The traits of an ef
 fective Front-Line Manager\n 	Communication styles and techniques – reco
 gnising styles and adapting communication accordingly\n 	Barriers to effec
 tive communication\n 	Communicating difficult messages – effective liste
 ning\n 	The benefits of a positive attitude\n 	Personality profiling – r
 ecognising how to communicate and negotiate with different personality typ
 es (Kiersey\n\n\n\n\n\n\n\n\nDAY 2 – LEADERSHIP/MOTIVATION\n\n 	Characte
 ristics and styles of leadership\n 	Understanding leadership styles and va
 lues\n 	The importance of leading – task\, team\, individual\n 	Evaluati
 ng your management style\n 	Managing others to bring out the best\n 	Effec
 tive and confident delegation\n 	Being a good motivator in your role\n 	Mo
 tivating factors other than monetary\n 	Managing performance and under per
 formance\n 	Key components of the performance planning process\n 	The purp
 ose and scope of feedback – giving and receiving same\n\nPlease book onl
 ine\n\nMember €290\n\nNon-Member €330\n\nFor more information email Ci
 llian at cgriffey@shannonchamber.ie or call 061 475 854\n\nPlease quote Pu
 rchase Order number if required on invoice. Cheques should be made payabl
 e to Shannon Chamber Skillnet. \n\nTraining Cancellation Policy: Registra
 nts who cancel over 7 days in advance of scheduled training date shall inc
 ur no cancellation fee. Registrants who cancel within 7 days of scheduled 
 training date shall incur a cancellation fee equal to 50% of the cost. Reg
 istrants who give less than 24 hours notice or fail to attend training wil
 l be charged 100% of the full fee.\n\nShannon Chamber Skillnet is co-funde
 d by Skillnet Ireland and member companies. Skillnet Ireland is funded fro
 m the National Training Fund through the Department of Education and Skill
 s.\n\nFor further information please visit www.skillnetireland.ie\n\n
LOCATION:The Park Inn by Radisson\, Shannon Airport\, Shannon\, Co Clare\, 
 Ireland
GEO:52.69063999999999;-8.917079999999942
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Shannon Airport\, Shannon\,
  Co Clare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Park Inn by Radisson:ge
 o:52.69063999999999,-8.917079999999942
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