BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:3-447@shannonchamberskillnet.com DTSTART;TZID=Europe/Dublin:20180926T093000 DTEND;TZID=Europe/Dublin:20180926T163000 DTSTAMP:20260501T103102Z URL: SUMMARY:Front Line Management Training DESCRIPTION:Enhance the Performance of your Team as a Front Line Manager\n\ nPeople are the most valuable resource in every organisation and therefore the role of the Front Line Manager is vital. However\, for Front Line Man agers in organisations today\, overseeing work-flow is not enough\, instea d they need to inspire and develop their people\, deal with change\, handl e difficult situations\, control performance and mentor their teams. This two day programme is focused on providing all the skills required to be an excellent Front Line Manager and so improve overall performance and produ ctivity .\n\nOn completion of this programme\, participants will have acqu ired a range of best practice management skills to ensure success in manag ing others - as well as themselves.\n\nThis programme is aimed at individu als who wish to:\n\n Implement the skills of effective people management\ n Acquire a range of management skills\n Develop excellent communication and interpersonal skills\n Demonstrate confidence to deal with challengi ng situations as they arise\n Build a culture of co-operation through tal ent management techniques\n\nThe Programme:\n\n Your role and responsibil ity as a Front Line Manager\n The traits of an effective Front Line Manag er\n Communication styles and techniques – recognising styles and adapt ing communication accordingly\n Barriers to effective communication\n Co mmunicating difficult messages – effective listening\n The benefits of a positive attitude\n Personality profiling – recognising how to commun icate and negotiate with different personality types (Kiersey)\n Characte ristics and styles of leadership\n Understanding leadership styles and va lues\n The importance of leading – task\, team\, individual\n Evaluati ng your management style\n Managing others to bring out the best\n Defus ing conflict and ensuring it does not arise\n Effective and confident del egation\n Being a good motivator in your role\n Motivating factors other than monetary\n Managing performance and under performance\n Key compon ents of the performance planning process\n Giving and receiving feedback – the purpose and scope of feedback\n\nThis is a 9 day program \n\nThe Facilitator:  Aine Barry\n\nB.Sc (Hons) Psychology\n\nPostgraduate Diplom a in Management\n\nDiploma in Personnel Management\n\nM Sc Coaching (curre ntly)\n\nAine is a Facilitator/Coach with over twenty years’ experience in the pharmaceutical\, dairy\, manufacturing and service sectors. Her key focus is on helping individuals learn and up-skill with practical advice and experience.  She is quick to develop rapport with participants and ha s an innate ability to identify the required individual learning styles.\n \nAine  facilitaties groups at Senior and Frontline/Front Line Management levels and has delivered programmes on leadership\, teambuilding\, confli ct management\, communication\, negotiation\, effective selling\, CRM\, an d interviewing skills as well as running outplacement programmes and group training sessions in career planning\, interview coaching and change mana gement\n\nPlease book online\n\n \;\n\nFor more information email Cill ian at cgriffey@shannonchamber.ie or call 061 360 611\n\nPlease quote Purc hase Order number if required on invoice. Cheques should be made payable to Shannon Chamber Skillnet. \n\nTraining Cancellation Policy: Training c ourses which are cancelled over 7 days in advance of scheduled training da te shall incur no cancellation fee. Training courses which are cancelled w ithin 7 days of scheduled training date shall incur a cancellation fee equ al to 50% of the cost. Registrants who give less than 24 hours notice or f ail to attend training will be charged 100% of the full fee.\n\nShannon Ch amber Skillnet is co-funded by Skillnet Ireland and member companies. Skil lnet Ireland is funded from the National Training Fund through the Departm ent of Education and Skills.\n\nFor further information please visit www.s killnetireland.ie\n\n LOCATION:Allergan\, Castlebar Road\, Drummindoo\, Wesport\, Co Mayo\, Irela nd GEO:53.8038514;-9.506383899999946 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castlebar Road\, Drummindoo \, Wesport\, Co Mayo\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Allergan:geo:53. 8038514,-9.506383899999946 END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Dublin X-LIC-LOCATION:Europe/Dublin BEGIN:DAYLIGHT DTSTART:20180325T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:IST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR