BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:3-440@shannonchamberskillnet.com DTSTART;TZID=Europe/Dublin:20180829T093000 DTEND;TZID=Europe/Dublin:20180830T163000 DTSTAMP:20260627T171129Z URL: SUMMARY:Front Line Management Training DESCRIPTION:Enhance the Performance of your Team as a Front Line Manager\n\ nPeople are the most valuable resource in every organisation and therefore the role of the Front Line Manager is vital. However\, for Front Line Man agers in organisations today\, overseeing work-flow is not enough\, instea d they need to inspire and develop their people\, deal with change\, handl e difficult situations\, control performance and mentor their teams. This two day programme is focused on providing all the skills required to be an excellent Front Line Manager and so improve overall performance and produ ctivity .\n\nOn completion of this programme\, participants will have acqu ired a range of best practice management skills to ensure success in manag ing others - as well as themselves.\n\nThis programme is aimed at individu als who wish to:\n\n Implement the skills of effective people management\ n Acquire a range of management skills\n Develop excellent communication and interpersonal skills\n Demonstrate confidence to deal with challengi ng situations as they arise\n Build a culture of co-operation through tal ent management techniques\n\nThe Programme:\n\nDAY 1 &\; 2 - COMMUNICAT ION\n\n Your role and responsibility as a Front Line Manager\n The trait s of an effective Front Line Manager\n Communication styles and technique s – recognising styles and adapting communication accordingly\n Barrier s to effective communication\n Communicating difficult messages – effec tive listening\n The benefits of a positive attitude\n Personality profi ling – recognising how to communicate and negotiate with different perso nality types (Kiersey)\n\n\n\n\n\n\n\n\nDAY 3 &\; 4 – LEADERSHIP/MOTI VATION\n\n Characteristics and styles of leadership\n Understanding lead ership styles and values\n The importance of leading – task\, team\, in dividual\n Evaluating your management style\n Managing others to bring o ut the best\n Defusing conflict and ensuring it does not arise\n Effecti ve and confident delegation\n Being a good motivator in your role\n Moti vating factors other than monetary\n Managing performance and under perfo rmance\n Key components of the performance planning process\n Giving and receiving feedback – the purpose and scope of feedback\n\nThe Facilitat or:  Aine Barry\n\nB.Sc (Hons) Psychology\n\nPostgraduate Diploma in Mana gement\n\nDiploma in Personnel Management\n\nM Sc Coaching (currently)\n\n Aine is a Facilitator/Coach with over twenty years’ experience in the ph armaceutical\, dairy\, manufacturing and service sectors. Her key focus is on helping individuals learn and up-skill with practical advice and exper ience.  She is quick to develop rapport with participants and has an inna te ability to identify the required individual learning styles.\n\nAine   facilitaties groups at Senior and Frontline/Front Line Management levels a nd has delivered programmes on leadership\, teambuilding\, conflict manage ment\, communication\, negotiation\, effective selling\, CRM\, and intervi ewing skills as well as running outplacement programmes and group training sessions in career planning\, interview coaching and change management\n\ nPlease book online\n\n \;\n\nFor more information email Cillian at cg riffey@shannonchamber.ie or call 061 360 611\n\nPlease quote Purchase Orde r number if required on invoice. Cheques should be made payable to Shanno n Chamber Skillnet. \n\nTraining Cancellation Policy: Training courses wh ich are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 d ays of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who give less than 24 hours notice or fail to at tend training will be charged 100% of the full fee.\n\nShannon Chamber Ski llnet is co-funded by Skillnet Ireland and member companies. Skillnet Irel and is funded from the National Training Fund through the Department of Ed ucation and Skills.\n\nFor further information please visit www.skillnetir eland.ie\n\n LOCATION:Allergan\, Castlebar Road\, Drummindoo\, Wesport\, Co Mayo\, Irela nd GEO:53.8038514;-9.506383899999946 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castlebar Road\, Drummindoo \, Wesport\, Co Mayo\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Allergan:geo:53. 8038514,-9.506383899999946 END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Dublin X-LIC-LOCATION:Europe/Dublin BEGIN:DAYLIGHT DTSTART:20180325T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:IST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR