BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:3-414@shannonchamberskillnet.com DTSTART:20180912T093000Z DTEND:20180913T163000Z DTSTAMP:20260525T115316Z URL: SUMMARY:Front Line Management Training DESCRIPTION:Enhance the Performance of your Team as a Front Line Manager\n\ nPeople are the most valuable resource in every organisation and therefore the role of the Front Line Manager is vital. However\, for Front Line Man agers in organisations today\, overseeing work-flow is not enough\, instea d they need to inspire and develop their people\, deal with change\, handl e difficult situations\, control performance and mentor their teams. This two day programme is focused on providing all the skills required to be an excellent Front Line Manager and so improve overall performance and produ ctivity .\n\nOn completion of this programme\, participants will have acqu ired a range of best practice management skills to ensure success in manag ing others - as well as themselves.\n\nThis programme is aimed at individu als who wish to:\n\n Implement the skills of effective people management\ n Acquire a range of management skills\n Develop excellent communication and interpersonal skills\n Demonstrate confidence to deal with challengi ng situations as they arise\n Build a culture of co-operation through tal ent management techniques\n\nThe Programme:\n\nDAY 1 - COMMUNICATION\n\n Your role and responsibility as a Front Line Manager\n The traits of an e ffective Front Line Manager\n Communication styles and techniques – rec ognising styles and adapting communication accordingly\n Barriers to effe ctive communication\n Communicating difficult messages – effective list ening\n The benefits of a positive attitude\n Personality profiling – recognising how to communicate and negotiate with different personality ty pes (Kiersey)\n\n\n\n\n \;\n\n\n\nDAY 2 – LEADERSHIP/MOTIVATION\n\n Characteristics and styles of leadership\n Understanding leadership styl es and values\n The importance of leading – task\, team\, individual\n Evaluating your management style\n Managing others to bring out the best \n Defusing conflict and ensuring it does not arise\n Effective and conf ident delegation\n Being a good motivator in your role\n Motivating fact ors other than monetary\n Managing performance and under performance\n K ey components of the performance planning process\n Giving and receiving feedback – the purpose and scope of feedback\n\n \;\n\nPlease book o nline\n\nMember €220\n\nNon-Member €250\n\nFor more information email Cillian at cgriffey@shannonchamber.ie or call 061 475 854\n\nPlease quote Purchase Order number if required on invoice. \;Cheques should be made payable to Shannon Chamber Skillnet. \;\n\nTraining Cancellation Poli cy: Training courses which are cancelled over 7 days in advance of schedul ed training date shall incur no cancellation fee. Training courses which a re cancelled within 7 days of scheduled training date shall incur a cancel lation fee equal to 50% of the cost. Registrants who give less than 24 hou rs notice or fail to attend training will be charged 100% of the full fee. \n\nShannon Chamber Skillnet is co-funded by Skillnet Ireland and member c ompanies. Skillnet Ireland is funded from the National Training Fund throu gh the Department of Education and Skills.\n\nFor further information plea se visit www.skillnetireland.ie\n\n LOCATION:The Inn at Dromoland Hotel\, Newmarket on Fergus\, Clare\, Ireland GEO:52.7606678;-8.89900549999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Newmarket on Fergus\, Clare \, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Inn at Dromoland Hotel:geo:52.76 06678,-8.89900549999993 END:VEVENT END:VCALENDAR