BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:3-849@shannonchamberskillnet.com DTSTART;TZID=Europe/Dublin:20210916T143000 DTEND;TZID=Europe/Dublin:20210916T173000 DTSTAMP:20260315T230058Z URL: SUMMARY:Dealing Positively with Under-Performance (fully booked) DESCRIPTION:Aims &\; Objectives:\n\nSustained underperformance can prece de a Capability or Conduct issue…but we should do all we can to avoid th is outcome.\n\n The over-riding aim is to encourage supervisors and manag ers to clarify what they need to do to encourage underperforming staff to ensure the delivery of a quality service or product.\n Through discussion and breakout groupwork the delegates will draw on their own experiences o f working in management roles and reflect on good practice in order to enh ance existing skills.\n By engaging a member of the HR department\, the g roup will agree a consistent approach to documentation in line with GDPR g uidelines (if appropriate)\n\nTarget Audience:\n\nManagers who are wanting to agree best practice around dealing with underperformance.\n\nThose wil ling to support their team members to develop the competence and confidenc e to perform effectively in role.\n\nLearning Objectives:\n\nBy the end of the half-day online workshops\, delegates will\;\n\n Understand the vari ous causes of underperformance\n Discuss the benefits of “Grasping the nettle” – turning performance round\n Reflect on the need to adapt th eir style according to the issue\n Agree a consistent approach to documen tation\n\n \;\n\nWho is Jo Irwin?\n\nJo has 18 years’ experience wor king in the pharmaceutical industry in sales\, training and management pos itions. In 2013 she set up her own training company\, i4\n\nTraining Ltd a nd has been involved in the design and delivery of tailored training progr ams to staff working within varied organisations.\n\nShe specialises in th e interview process\, specifically preparation for those following a compe tency-based approach. She regularly provides both class-room based worksho ps and 1:1 coaching for staff at all levels. Jo is passionate about delive ring training that is not only relevant but that will mentally stimulate p eople to do or feel something different. This is backed up by feedback rec eived from delegates over many years.\n\nCurrently Jo works in both Irelan d and the UK\, where she designs and delivers training with an emphasis on supporting people to enable them to up-skill and build self-confidence.\n \nSkills &\; Qualifications\n\n Excellent facilitation skills\, flexib le to match the needs of the audience.\n Extensive experience of performa nce management processes and best practice.\n Member of the Chartered Ins titute of Personnel &\; Development.\n Qualified in N.L.P. (neuro ling uistic programming) to both business and master practitioner level.\n Coa ching and mentoring experience.\n FETAC Train the Trainer accreditation. (Level 6)\n FETAC Digital Marketing qualification. (Level 5)\n PRINCE2 P roject Management accreditation.\n\n \;\nThis event is Free of Charge\ , but online booking is essential.  Places are limited.  \nWe will shar e the link to join 24 hours before the event. \nShannon Chamber Skillnet is co-funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Educatio n and Skills.\n\nFor further information please visit www.skillnetireland .ie\n\n LOCATION:Online Course\, Webinar\, Via Zoom\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Webinar\, Via Zoom\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Online Course:geo:0,0 END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Dublin X-LIC-LOCATION:Europe/Dublin BEGIN:DAYLIGHT DTSTART:20210328T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:IST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR