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UID:1-1420@shannonchamberskillnet.com
DTSTART;TZID=Europe/Dublin:20260716T090000
DTEND;TZID=Europe/Dublin:20260716T130000
DTSTAMP:20260407T140214Z
URL:https://www.shannonchamber.ie/?p=35005
SUMMARY:Conflict Management
DESCRIPTION:This course supports staff in understanding the causes of workp
 lace conflict and developing practical strategies to manage challenging in
 teractions effectively. Participants will build communication and emotiona
 l awareness skills while learning techniques to resolve disagreements prof
 essionally and maintain positive working relationships\n\n Duration: Half
  Day - AM\n\nWho is this course for?\n\nThis Conflict Management course is
  aimed at individuals who wish to:\n\n 	deal with conflict in the work env
 ironment\n 	build more harmonious relationships with clients and colleague
 s\n 	reduce stress levels when handling difficult people\n 	increase confi
 dence and reduce stress when dealing with differences of opinion at work\n
 \nWhat will you learn?\n\n 	Understanding Workplace Conflict\n 	Causes and
  Types of Conflict\n 	The Impact of Conflict on Teams and Organisations\n 
 	Communication Skills for Managing Difficult Conversations\n 	Emotional In
 telligence and Self-Awareness\n 	Conflict Resolution Techniques\n 	Managin
 g Challenging Behaviour in Professional Settings\n 	De-escalation Strategi
 es\n 	Practical Approaches to Resolving Workplace Disputes\n 	Maintaining 
 Professional Relationships\n\nPROGRAM FEE: Members €40 / Non-Members: 
 €50\nThe link to join this online training will be sent to all registran
 ts 24 hours before scheduled time.\nFor more information please contact Ai
 sling ryan at aryan@shannonchamber.ie\n\nSkillnet Ireland Trainee Privacy 
 Statement -&gt\; HERE\n\nFor further information please visit www.skillnet
 ireland.ie\n\nTraining Cancellation Policy: Training courses which are can
 celled over 7 days in advance of scheduled training date shall incur no ca
 ncellation fee. Training courses which are cancelled within 7 days of sche
 duled training date shall incur a cancellation fee equal to 50% of the cos
 t. Registrants who give less than 24 hours notice or fail to attend traini
 ng will be charged 100% of the full fee.
LOCATION:Online\, Session\, Via Zoom\, Ireland
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TZID:Europe/Dublin
X-LIC-LOCATION:Europe/Dublin
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DTSTART:20260329T020000
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
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